Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Everything ran smoothly start to finish"
"A very seamless unstressful experience"
The Napier team was outstanding in their care and handling . A very seamless unstressful experience
"safe and sound"
Arrived safe and sound!
"Underestimation of the workload"
Underestimation of the workload. Need more worker(s) to have better performance on the offloading and furniture assembling. Overload for the two staffs to handle the whole lot. Several scratches on the wall at the stairs.
5 Stars
5 Stars
"Slight issue"
Slight issue with missing screws to the bed. Were not taped to the bed and were not in the box that was told were in. Eventually found the following day in another box altogether. Discovered more pieces not installed than previoulsly thought resulting in the bed having to be dismantled and reassembled.
100%
we thought your service was 100%.Great staff ,great service-could not fault. we would reccomend you to anyone Many thanks.
Good and Prompt Service
overall we found conroys very good. assesment was good & the guy was friendly. response to our emails was very good.. i requested some box's & they were delivered to us the following day. there were a couple of things i think need improvement; the removals guys gave me a rough time (between 1 & 4pm) for the removal but said they would confirm on the day, they didnt. Just a text message to say when they will arrive would have been golden, i was very stressed that day with the move, a simple text would have really helped. Second thing was that 2 of our boxs the corners were soaked in diesel for some reason?! They were delived into a house with new carpets & it stunk the house out, pretty angry about that. Like i say overall it was good and service was prompt so i would have happy to reccomend
Staff Were Helpful
The staff at Conroy were very helpful and treated us and our property with respect and care.
A Lot of Damage
We have had 5 international removals over the years and the quality of packing this one was shocking. This removal was from Sydney to Auckland and there was a lot of damage done some of which was insured some wasn't. For example an old family sewing machine handed to my wife by her mother was packed in a carboard carton on its own - no wrapping no bubble wrap nothing. The sewing machine occupied approx 30 % of the carboard box the rest was air and was smashed and unreparable. There ware many examples. There was a lot of damage done that couldn't be seen when first unwrapped like loose legs on chairs etc that all came down to poor wrapping.
Thanks for a fabulous moving experience Conroys. Everything ran smoothly start to finish. Your team of Mils, Josh and Brandon were lovely to deal with, super efficient, helpful, organised and careful. We will definitely use your services again. Thanks again, Bronwyn and John.