Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersTwo Star Move
fastidious
The young men involved in the move were friendly and went about their work fastidiously in what was a difficult move regarding access to our property and then having to unload all our belongings into a small garage
"Arrived on time"
Arrived on time delivered on time very helpful and courteous
"Storage process was hassle free"
- Organisation of the move and information provided was excellent. First move into containers ready for storage was exceptional. Storage process was hassle free. The team involved with the move into our new house was not quite so efficient but were polite and got the job done.
"took great care"
Great service. Two very pleasant young men took great care with our furniture and home.
"great, polite, unpacked quickly"
The only thing I was concerned about is how the removalists in general handle the self packed boxes 3 of my 6 were damaged fortunately it was only clothing, but still. Also one of our stools legs were broken off. To me that is due to rough handling. Othere than that they were great, polite, unpacked quickly and nice.
"Nice staff"
Nice staff but am glad I was there to oversee as they missed bathroom, ensuite, some bedroom furniture and only took washing machine and dryer from laundry. Good to see them reusing boxes but the labelling was confusing as had writing from other moves on the box. I kept 4 four boxes out of storage because I thought they had things I needed in but turned out only 2 were correctly labelled, the other 2 had old markings from previous use and nothing for my own. I would suggest different coloured pens or stickers for each shift to avoid confusion
"very happy"
Hello, We moved from Auckland to NZ and were very happy with Conroy removal services. In particular with their partnership with the Netherlands delivery company Hazeleger Verhuizingen. The delivery was provided by Errie Hazeleger and he did an amazing job! He was very professional and very fast bringing 127 items into our appartment, all by himself. Every item on our inventory list was accounted for. He was delicate with all our items and unwrapped all the Conroy packages for us very fast. He did a great job and we are very appreciate of his great service. Thank you again to Errie Hazeleger! Regards, Cynthia & Otmar.
"most helpfull and informative"
Thank you very much. Our move was made within a short timeframe and all our dealings with your company went very well. Your customer services staff were most helpfull and informative. The movers were absolutely excellent. Cheerful, friendly and polite...they certainly went the "extra" mile and are a great asset to your company. My sincere thanks to them. Furniture was taken care of.
"Great service from your customer service"
Thank you very much. Great service from your customer service right through to delivery of my furniture. No damage to goods and we felt that every care was taken.
"fantastic delivery team"
fantastic delivery team - took a lot of stress off my delivery, both with pickup and drop off
"There were a few dents and bumps"
When unpacking boxes after your movers had dropped them off a lot of the items inside the boxes were covered in dust. Covered to the extent that all kitchen items had to be cleaned.
Dust was so bad that it was inside the chest freezer which had been bubbled wrapped by your movers overseas.
There were a few dents and bumps but after all the moves that my items went thru that is to be expected.
As part of the move I also moved from car. As it needed to go thru compliance I used a company that was recommended by your company. The issue that I have with my car is EAS went to pick up my car and was given an entirely different vehicle to take. Why was the incorrect vehicle released from your yard??? I guess I was lucky that it was not my car that was incorrectly released !!!
Removal from Tauranga was almost okay except that two of the major items, a electric piano and a TV were not itemised on the inventory – reason given, ‘run out of labels’ ?? Pack up and load was efficient. Delivery to the other end was not so good with attempts made to deliver with no notice and glass breakages found on delivery. Plus the piano was not delivered with the rest of the consignment but was found after a search at the depot. This was only a minor move! What would it have been like moving a household?