Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Good communication, friendly and professional"
We are very happy with the service. Good communication, friendly and professional. Everything went smooth from the start to the end. We honestly have no complaints, The guys did their best, worKed hard, we had no breakages so that in itself says a lot, THANK YOU!! We would definately recommend and use Conroy again.
Communication was second to none and all done at short notice. Excellent service.
"very professional"
This is the fourth time I have used Conroy Removals, moving within New Zealand & overseas, each time they have been very professional. Simon in particular was most helpful with any questions I had. I highly recommend their service.
The service was excellent however our freezer was left unplugged so we lost the entire contents of the freezer. I have photos to prove this. Unfortunately your insurance excess is $250 so Diana will not be making a claim. This was a result of laziness not an accident. You must transport households with live freezers all the time so a fundamental task to plug it in. The lads put it in the truck knowing it needed to be plugged in. Looks like we are going to have to wear the cost of your mistake. I have left a message with ? Jan in the claims department but yet to hear. She may have rung Diana but I’m hoping she will contact me re this otherwise the move went smoothly thank you. Regards Amanda ph 0272468357
We had a very poor experience with Conroy. Which is a shame because our first experience two weeks ago was superb, when they moved our contents from storage to our home. This experience was very different. The truck turned up with just a driver, and he informed us that his mate had packed a sad and not turned up. He then decided he coudn't back down our steep driveway - the previous week, the truck had managed to back all the way down (we had informed Conroy to bring a small truck, but they brought a large one). So everything had to be carried down our long driveway. We suggested using a trolley - but driver told us that the trolley had been stolen, so he didnt have one. We had to help him by backing my car and loading up boxes and driving them down to our house. Conroys were supposed to unpack everything and take away boxes. The driver didnt do any of this. But simply offered to come back and take away empty boxes later. All in all, a very unprofessional move and disappointing after our first good experience. I think there's some compensation due.