Customer Reviews

We made use of Conroy when we arrived from South Africa in New Zealand, so our first thought when we had to move within New Zealand was to go with the team we used before.

The qoute we received was not the lowest, but based on our previous experience i made the decision to go with Conroy to move us.

The team that packed us was not bad. Tim is a hard worker and was always friendly and professional. They packed all our items within 2 and a half days and then took quite some time to load the truck, which could not come all the way up our driveway. Some of the team members said to me that the reason they struggle to get the truck loaded was due to the fact that they had to haul our stuff down to the truck, to which my response was that an agent did come and view our property when they quoted, so the steep driveway was known.

The truck arrived an hour and a half later that we were told in Ohope, and that without a team to unload the truck.

From what I understood, all furniture taken apart would have been assebled again, which we were informed by the truck driver is not the case. The truck was emptied and left, with nothing being assemled again.

We have got some damaged furniture, for now a coffee table in pieces and a glass cabinet that the foot was broken off, and when i asked the driver to make a note on the delivery report, he was not to happy about it.

I am seriously dissapointed in the service received from Conroy and can assure you that I will not be recommending your team quite soon.

Once unpacked, I will put all the information together for a claim as the damage is unacceptable. A person can accept a slight dent here of a scratch there, but legs broken off a coffee table is negligent and unacceptable.

We were totally let down by your company.  A container on top of a flat deck was sent to move our items.  The container was full in just over one hour and then we had wasted time moving the truck between houses.   Although there were 3 guys one was an inexperienced young man who didn’t even know how to use a sack barrow.   After ringing the company and complaining we were given extra time.  The guys that came out were amazing and worked very hard to do the best they could under the circumstances.   We would like to thank them for their fantastic efforts, unlike the management.  

Great guys and very understanding. Just haven't received an invoice yet? I do know that the job didn't get finished until later on Friday at 4:30, but I would of thought I would have 1 by now! And I hope they haven't charged my visa with the extra amount as I will pay asap I get the amount to pay!

Thankyou for the great service, very friendly and helpful staff both on the phone at Head Office and Auckland branches, and also the Delivery gentleman who handled my belongings with the utmost care and was so obliging in every way.   The move by Conroys went smoothly and I couldn’t be happier. Only two breakages of glass but nothing major and hopefully covered by insurance.  I fully recommend this great NZ company with branches in Australia to anyone wishing to have a trouble free move.