Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
5 Stars
4 Stars
Overall very good experience, from quotation to storage, to final delivery. I was also kept well up-to-date about the whole shipment progress.However, there were some lack of communication between the admin team and the operations team in both Melbourne and Auckland respectively, as I found that neither of my special instructions for pick-up and drop-off were passed on to the operations team. Furthermore, I found it quite stressful when the delivery team in Auckland failed to keep me informed when they were running late (I don’t think the customer should have to keep following them up, especially if they end up being more than 2 hours late). However, once they arrived at the premise they were professional and efficient, which I appreciated.Other than some communication issues mentioned above, I’m satisfied with how everything went.
4 Stars
Every one was very helpful and storage at the London end has been very cheap given I couldn't take immediate posession of my goods. I haven't taken posession of my goods as yet so I can't give a full review.
"Fantastic organisation"
The guys were efficient and friendly. The quote's team were prompt with prices. Fantastic organisation to work with, would definitely use again.
"could not be happier"
Thanks Conroy Removals the service you provided was outstanding from beginning to end. Katerina Ibieta who turned up to do the quote was extremely thorough and asked great questions about access, took photos and measurements. She emailed us the quote within three hours of the visit. Two other companies who provided quotes took days to get back to us and we had to chase them for the quote. Joanne Ritchie your accounts person was extremely helpful when we asked for changes to be made to the invoice and was quick in getting back to us. The packers turned up on time and extremely proficient at their job. By the time my partner remembered he needed to take his cereal out of the pantry everything was alredy packed into boxes. Von the packer was quick and exceptional at his job the kitchen was pretty much packed within two hours. The movers turned up on time and the delivery to our new place was hassle free. Things were professionally packed and we could not be happier with the service. Conroys made the move stresss free. Staff were efficient, prompt and great communication. We will certainly use your service again in the future. Cheers Faye Jansen & Murray D.
5 Stars
4 Stars
4 Stars
5 Stars
very good but also expensive
Only problem was I thought that it would arrive down same day as packed but that was really my ignorance