Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"stress free"
"Our goods arrived as promised"
Our goods arrived as promised and the team were great. All went very smoothly. Thank you.
"treated me with complete respect"
The men who came to pack were capable and competent, and treated me with complete respect. They did a really good job.
The next day a different group of men came to uplift the cartons and funiture and were equally capable and competent, treating me with respect. Both teams were very efficient.
My house is being put into storage for three weeks before I move into my new house, and I would recommend them to anyone.
5 Stars
Communication Was a Breeze
The boys were friendly and efficent couldn*t believe how fast they did the job,also communication with Joanna was a breeze.
4 Stars
"every thing arrived on time"
every thing arrived on time and in good condition,we were very pleased with the service.
"Very careful and polite"
Great team of guys. They worked so hard and so fast. Very careful and polite. They were very friendly and took time to make sure we were happy with everything. I would definitely recommend them to anyone needing a removal firm.
"Fully qualitified, pleasant staff"
Excellent service. Fully qualitified, pleasant staff. Been using Conroy Removals regularly since 2008 and regardless of the unique conditions of each import/export shipment always on time and executed to the best professional standreds. Highly recommended. thanks Conroy.
"extremely pleased"
We were extremely pleased with the move experience - we faced a number of issues which were out of our control however your staff were excellent in ensuring the situations were effectively dealt with.
No Unpack and Assembly
Firstly we would like to commend Monica from Conroys - Monica was an exceptional point of contact - she updated us, advised us and followed up all of our concerns, which, when moving from another hemisphere was extremely appreciated, nothing was a problem and she liaised with the Allied Pickford counterparts in Auckland on our behalf - this made our transition to Napier from the UK so much easier. We were however diasppointed when our effects arrived as we paid for unpacking and reassembly of our furniture at location - we got the impression this was a tad difficult and the staff actually did nt want to saty longer than they had to - our furniture ( in our opinion) was not being off loaded with due care and we worried about damage being sustained - so we ended up doing the majority of what we paid for ourselves.
Made Me Wait for Almost a Month
The service was terrible making me wait for almost a month for my stuff to be delivered to my house from arriving in new zealand. After being told its all arrived and i will be notified when delivery to waitng another 3 weeks and many emails and phone calls to follow up just to be past on to someone else. Also being told delivery in 2 days to not hearing any more to be delayed. Then day of arrival ended up being 4 hours late and no point of contact to notify me. I will not be using conroy New Zealand or recomending because it was absolutely disappointing after moving your whole life to another country it delayed our start work date and having to take 2 days off work because they were not organised.
Fast, efficient move, stress free on the day of my move.