Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery Pleased
Superb Packing
Excellent communication, superb packing , faultless service. I would highly recommend Conroys and also offering the extra service to do blinds and drapes.
Extremely Helpful
I contacted Conroy after suggestions from friends. Despite getting in contact with the company at the very last moment (about a week before the time I intended to move) and requesting a certain day (that they weren’t actually available to collect my items due to the isolated area from which I was moving) they were extremely helpful, were able to organise another company to collect on their behalf on the day I wanted and safely ship all my possessions over in a timely manner.
Despite my own mishaps and disorganisation, Conroy and the Agents that dealt with my case were helpful, professional and always willing to aid my with any questions that popped up.
I would absolutely be willing to use them again. Thank you for making a worrying situation less stressful.
Excellent
excellent thankyou
Excellent Manners
Fantastic methodology while packing the truck. Excellent manners . Thanks guys.
Hard Working Guys
Thank you very much for the moving service we providedwe would special thank Rick,McQuay,maka,Rah.They're awesome! They have been working hard and we are very grateful to them!!
Disappointed
We moved on the 20th December. Today is the 27th December, we are still waiting for the rest of our things to be delivered. We have had no phone calls to advise us there would be a delay in our delivery. As we are starting to unpack we have also noticed that a lot of our furniture have been chipped and marked. We are disappointed. This is the 2nd time we have used conroys and unfortunately will not use again.
5 Stars
Flexible & Friendly
Conroy's were flexible, friendly and kept us informed of progress. Would recommend their services to peolpe who are moving.
"took good care of our stuff"
Fantastic job. The movers were friendly, efficient and took good care of our stuff.
Re Communication: Could have been better regarding pick up time in Wellington and you changed the delivery date to a time when I wasn't available to receive the goods without any consultation. Luckily that was corrected so we got delivery on the previously agreed date and time.
No Damages or Stress
Junior and Gracie were both excellent and provided a fast and friendly service. No damages or stress incurred by Jo and me so all good.
"far from satisfactory"
Your star system should go to a minus number as far as we are concerned! The packing team was lacking in timing (poor being on time), lack of communication with us , a case of too many indians & no chief we could contact. The standard of packing left much to be desired . A TV was packed with objects that penetrated the screen, rendering it unusable, grossly negligent in my opinion & we should be recompensed for its replacement! Many fragile items should have been wrapped in bubble wrap not paper . Fortunately none were damaged . Some cartons were packed upside down , enough said when unpacking .Too cap it off a wheelbarrow & drill press was left on the front lawn in Wellington ! Certainly it was collected following a phone call. We have rung several times subsequently to locate them as they have not been received, & apparently they are in Auckland ,not where we want it in Pukawa ( near Turangi). We await delivery , our instructions have been quite clear . You have a major problem with the way telephone enquires are handled , people say I will ring you back , they cant answer you query , ,& it seems to go into file 13 .
As you can see our experience with Conroy has been far from satisfactory , & i would be happy to discus this with SENIOR MANAGEMENT ,by TELEPHONE . A reply by email would not be acceptable & our phone # is advised. O7 3866110
Very pleased with the service