Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Everything was handled with care"
"The delivery was late"
The service was very good thank you. I omitted to ask you to keep me informed if the delivery was running late and unfortunately, as I was unavailable, some friends were waiting with our key to open the house. The delivery was late, they were very gracious. All was delivered in good condition thank you again.
"respectful and careful with our gear"
The boys shifting us were very cheerful, respectful and careful with our gear. They were also thoughtful about how they loaded up which meant unloading was quick. We felt that they were very trustworthy and skillful at what they do.
"helpful with his advice"
Cheerful staff who were willing and respectful. Scott was particularly helpful with his advice.
"made the process easy for us"
Your consultant Nicky Bourke made the process easy for us. Everything was explained in detail and all questions answered via our daughter. We are quite elderly so having Nicky communicate with us via our daughter was very important.
One Star
"truck negotiation was excellent"
I haven't seen my furniture where it's now living but I was impressed at the artistry of the man who picked up the furniture. His truck negotiation was excellent and so was his packing. My sister says the 2 who dropped off the furniture in the pouring rain were very personable.
5 Stars
"no losses or breakages"
Our move was smooth and all communications were excellent. Daniel was our driver and he did an excellent job, very helpful. All three guys did a great job of packing, we had no losses or breakages. One small ding on the washer, not a problem. I would recommend this company but would advise home owners to leave them to it whilst they are doing the packing as I found one guys constant chatting, playing loud music and contantly checking his phone to be bloody annoying. I accept that younger people may not be so irritated as I. The most important issue was a great pack, safe delivery, schedules met and a happy move, so well recommended.
"no communication"
We still don't have our goods. I was in contact with company last week and was told it would be delivered before the weekend. No goods and no communication. In the past your service has been great. Hopefully this is an aboration.
"Ka pai"
The three guys moved us in bad weather that would have been a challenge for anyone; out of a house on a hill; and into a house with a seriously long and narrow driveway. Ka pai, guys! There were a few misjudgments of the quantity and weight of our stuff that led to a couple of damaged items. However, the guys were unfailingly polite and positive even though they must have been cursing us for the amount of stuff we expected them to move and therefore how long the whole operation took. We packed our own boxes, but I think next time (if there is one) I will have them pack us as well as move us, so it is easier for them to know what to expect when it comes to moving.
"friendly and efficient"
From the initial contact for a quote, to the delivery of the items, Conroy Staff were all welcoming, friendly and efficient. The movers went the extra mile, helping me to stack everything into storage, the office staff could not have been friendlier or more helpful and all for a very reasonable price. Thank you Conroys Removals!!!
The move was smooth. Down to earth people. Everything was handled with care, but the only thing I could say bad is that only 1 item wasn't with all my stuff but they in search for it right now. Of all things an 8 seater table. But other wise awesome to deal with. Hopefully my table gets back to me by Christmas.