Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"completed in a timely manner"
Charles and Matt were very efficient and friendly. The move was completed in a timely manner and we were very impressed.
5 Stars
4 Stars
"seamless with good communication"
It was seamless with good communication. My only comment was that I had understood you would assist with unpacking if needed. That was not offered. Mainly it was the painting box which appeared a bit inpenetrable although in the end if was easy enough to get into once I had the right tools to hand
4 Stars
"Several items were damaged"
We were disappointed with the handling of our goods at the destination end. Several items were damaged in unloading and although the workers were very friendly they seemed to lack suitable skills and/or training. A chest of drawers was tipped on it's head and had a chipped top. A TV stand was bumped hard enough that the glass doors will no longer shut. Beds were not reassembled on arrival and this may have been beyond some elderly couples such as ourselves although we did manage it. None of the damage would be covered by the $250 excess insurance . All cartons, (packed by ourselves) were undamaged but although marked "Kitchen", "Bedroom 1", "Garage" etc it took us several days to sort out where things were. I do not like making negative feedback and I am sorry to do so, as everybody has a bad day at times.
Focussed on Job
My stuff is very heavy indeed, and the two people did not complain but focus on their job.
"made our move so much easier"
Excellent service from the team, they made our move so much easier. They were so efficient with packing and made it a less daunting experience.
"Communication was great"
Communication was great and the two guys in the truck were excellent
"very professional and friendly"
The team in christchurch and Wellington were very professional and friendly and just got the job done and yes we will be using them again soon as we are moving to Wanaka
Regards Frank Ruddiman
"dedicated and friendly workers"
Very hard, dedicated and friendly workers. Would definitely recommend to others. Thanks!
To two men who came and delivered my stuff were great. Bit of a tight corner to get the chest of drawers up the stairs but they managed it. The chest of drawers was damaged in transit (prior to delivery) but I guess these things happen. The emailed communications about where my furniture was were helpful. Thank you.