Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
5 Stars
"absolutely great customer service"
Couple of Broken Items
One table lamp broken and one lampshade torn off . Otherwise no problems at this stage of the unpacking process..
How will this be compensated?
Got us through a complex time in our lives
At a very complex time in our lives, Conroy's administration team and removal crew got us through the experience with their hard work, great packing skills, co-operation and a personal interaction that gave us full confidence that our possessions would be looked after in their storage facility until we found somewhere to live. They were back again several months later, moving us from storage to our new house and it was like greeting old friends again. Thankyou Conroys for a stress free experience.
5 Stars
thanks for all your assistance :)
5 Stars
"all my boxes arived safely"
They guys did a great job - all my boxes arived safely - thanks again Conroy and thanks to Janelle in Melbourne and Shauney in Auckland-the conroy team for all their follow up and hard work
5 stars
Service Blew Me Away
At the time of my preparation to leave Australia I contacted another removal company. I was told that I would have to take my belongings to their depot which was 45 minutes drive away and their prices were so much higher.
Not happy with the service that was offered I contacted Conroy's. The service I received blew me away. I was given a date and time that my goods would be picked up. Came the day a couple of lads turned up on my door step wrapped my goods in bubble wrap got me to sign the forms and they were gone. A couple of weeks later I contacted the office to enquire when my goods would be delivered. Their reply was, tomorrow, sure enough two lads and a truck loaded with furniture drove down my drive emptied my goods I signed their documents and away they went.
Thanks Conroy's very, very pleased with your service.
4 Stars
"pleasant and friendly"
Awesome guys they were very pleasant and friendly!! Only feedback would be ensure a tool kit wasn in the truck
Conroys on the Australian side were awesome, absolutely great customer service from the packers to being kepted up to date with the progress of our container, then NZ side informed us of arrival etc but once inspection was done and I was advised it have been cleared etc I had to call Conroys to chase up delivery day, then on delivery day the packers were 2 hrs!!! late arriving ( I can understand being held up in traffic etc for up to an hour but 2 hrs was pretty slack with me doing the chasing up not me being updated by Conroys) the guys who unpacked our stuff were great & very efficient and friendly (Ricky & Darcey) but then arranging for the packaging to be collected I had to chase up Chris with several calls, even with leaving messages etc. When they did come the guys did a great job and thought it was a good service to collect & recycle the boxes and packaging used. All in all found Conroys great, well done and have already recommended Conroys to fellow Kiwi's returning back to NZ soon. "Thank you" Kind regards Alaina