Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery happy
Great Service
Great service, especially for the price. Everything went exactly as planned, all done with professionalism and care.
Impressed
Lukas and the team were polite, professional and did a great job. They finished early, and my only minor feedback is that I would have appreciated a hand getting my furniture into place as it's hard to do on my own. But they put everything in the right rooms where I directed them so I managed! They took great care moving everything, I was impressed.
Only feedback I have is with the movers themselves; We had fragile and eg:kitchen written on the boxes and some of them were at the very bottom of the stack in the garage. I think they got to a stage where they were over it and just put the boxes anywhere. I think if fragile is written on them then they should be on the top not at the bottom of the stack. One of the movers used our toilet in our new house, making our new house smell like poos. Which wasn't very professional. Didn't mind them using the toilet but if your going to do poos maybe go down to the public toilet so we don't have to smell it through the entire house. Otherwise everyone else was very pleasant from start to finish. Thank you very much!
Thanks
Thanks team for a smooth, relaxed move. 5 stars to the Nelson branch
The people who delivered my items were very nice. They came on time and took away the rubbish. However one of their Stanley knives broke so I lent a pair of scissors and a screwdriver . In future I suggest that they have a tool box with all these items at hand (this not a negative comment). At the beginning They started to undo the packing material in the house which creates added mess. Eventually they undid the packing in the drive and then took the furniture inside. Some items when opened were already damaged or broken. These were duly noted on the sheet. I have not heard back from Conroy yet about this.
I was not happy on the way the workers took my beds to the truck they did not use the access they passed it over the first floor rail to another person who was standing in the garden below.
Delivery was good but on my arrival my packaging had rips and holes.
Recommend
Excellent support and service provided by Rachel, Aki, Tyrone and Mike.
The moving team were great to deal with on the day, nothing was a problem and the move went without a hitch or any damage!
Thanks so much everybody - we will definitely use your company again and have also recommended Conroy Removals to others.
Conroys are excellent removalists.
Excellent
Excellent communication on keeping us informed of the shipment whereabouts. Also great delivery driver. Very friendly and also kept us update on delivery.
Everything seemed to go smoothly. Good communication. Pleasant crew. Very little damage to items during the move. Just for future reference we would recommend lounge suites to be wrapped (we were told they would be) otherwise all good.
Impressed
I was very impressed by the team who delivered my items, and the condition that the items were in after storage. The team were very efficient, friendly, and easy to deal with. Only a very minor thing is the light coloured sofa has some surface dirt - but otherwise everything is in perfect condition.The packing was done to a high standard (all the kitchen glassware etc is in perfect condition). I am stoked with the service, and will definitely be using Conroys again.
Great friendly helpful crew on both ends of the move. Very happy