Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"Communication was lacking"
5 Stars
"Overall we were pleased"
The guys didn't manage to get everything packed and in the van before 12:00pm to leave vacant posession as agreed. I think this was due to one man doing most of the packing and generally two men loading the van. Could have probably done with three to four men for both days to speed things up. Adam was great and communicated with us well in terms of time frames and progress. It was great two extra men turbed up to help unload and got the job done quickly and efficiently. Overall we were pleased with the service we received.
Efficient
The move was done efficiently and to our satisfaction.
"omplete lack of follow up"
Unfortunately, Conroy managed to lose three items and damage a coffee table. Additionally, a foot for the fridge was lost in the move. The thing that bothers me the most about this is the complete lack of follow up. We were told that we should call the office to ask about the lost items. The office should be calling us and trying to rectify the situation.
"Very impressed with the organisation"
Very impressed with the organisation, the uplift team in Auckland (Gary and Ben), and the team who delivered our furniture in Tauranga. All the guys were very professional, friendly, hardworking and really seemed to enjoy thier work. It made for a low stress day.
"well mannered"
Adam, Scott and Michael were helpful, well mannered and worked very hard with a great attitude
"careful"
The gentlemen who delivered my items were courteous, swift, and careful. They followed my directions as to the locations of items and helped unpack. There were a couple items left at the yard, but they recognized the items from my description and promptly delivered them.
Thank you.
"did an excellent job"
Duncan and the boys did an excellent job, and continue to do so. Thank you so very much.
"good use of initiative"
Precision wrapping, packing and shifting. Cheerful, reliable, co-operative and good use of initiative. No dings!
Communication was lacking