Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersRecommend
Thank you
I have used Conroys to pack up & store then ship to the UK my 3 bedroom property from Havelock North NZ. I was very impressed with each stage of this. So when I needed to send 3 suitcases back to the UK from NZ I was very happy to contact Conroys again.. Again they took the worry out of this shipment for me. Thank you guys, keep up the good work.
Wonderful
The packer did a wonderful job- not one thing broken or even chipped. He was brilliant. Beautiful job.
At Oamaru end four of them unpacked and were very quick. Very polite and helpfu. Cant fault them in any way.
And dont need to improve - if not broken: dont fix it.
We were told we'd have a truck to accomodate the whole shipment and a container turned up.
The two Tongan lads were not very careful at all, we saw them dropping stuff and even pushing a large leather sofa down a fire exit which has damaged the right hand corner.
We're still unpacking and have found several well packed fragile items are damaged.
Fridge is also scratched, so a pretty terrible service overall.
When I tried to call the office to chase the crate for a 75 inch TV I couldn't get a respoinse, other than a guy in Napier
Could only communicte with Auckland through the driver.
The challenges were in the last mile - communication was challening, scheduling was difficut, items dropped off the delivery truck - which is a shame, because large parts of the service were actually really good - punctuality, courteous staff, email commmunication (prior to goods arrival in country), customs and MPI clearance.
Professional
1.the communication with team has been effective, the team kept me updated on the status of shipment progress
2. the staff are respectful and professional, they arrived on time, packed all the items in a professional way, I have a lots of fraigile kitchen items , none of them are broken . At the same time, the staff have great sense of humour which eased lots of stress of our massive moving process
3. the price of consigment are competitive with other removal companies . I have did research for comparison of a few of quotes . Conroy offers the best value of service .
4. removing the wrapping rubbish after delivery is part of service which is great
Great Service
Great service. Really polite staff. Very stressful day but conroys staff did everything possible to help us. Much appreciated
Fantastic service
Although there was damage to one of my items, I'm still extremely happy with the services provided from start to finish. Conroy helped with all of my required paperwork every single step of the way, answered all of my silly questions, packed my things with due care, and provided updates all of the way through the process. The unpackers at this end were lovely humans who helped unload and unwrap everything required. fantastic service. I shall get the damaged item repaired and send them the bill. Its an inconvenience but not the end of the world! Thanks again Conroy!
I always recommend Conroy's to friends and family moving home. Excellent service, communicaton, packing, delivery etc.
No complaints.
Kind regards