Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 19,733 reviews

91%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

5 Stars

Review for Moving Around NZ submitted on 28/05/2018
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Feedback:

Great service and staff especially Derek Purver. Thank you.

1 Star

Review for Moving Locally submitted on 28/05/2018
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Sorry to say but the staff that were supplied for this job were very unprofessional, slow, joking while mucking around and not happy to the point where I will be contesting the invoice. Please get the manager to ring me.

5 Stars

Review for Moving to NZ submitted on 28/05/2018
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5 Stars

Review for Moving Around NZ submitted on 28/05/2018
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4 Stars

Review for Moving to NZ submitted on 26/05/2018
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Feedback:

Sorry to have taken so long in responding to this survey, but I have been very busy ever since I returned to NZ.

Your service was generally very user-friendly, but I think you could improve relationships with your clients by keeping them better-informed about progress with their shipment, especially at key stages in the shipping process.  I did not receive a call from your Auckland office to warn me of the pending arrival - my goods just suddenly appeared, with no prior warning.

 

5 Stars

Review for Moving Overseas submitted on 25/05/2018
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"I found Conroy very good"

Review for Moving Locally submitted on 25/05/2018
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Feedback:

I found Conroy very good they were very friendly and excellent to deal with

5 Stars

Review for Moving to NZ submitted on 25/05/2018
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5 Stars

Review for Moving Locally submitted on 25/05/2018
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Feedback:

Very efficient, obliging and well organised 

"Absolutely fantastic"

Review for Moving to NZ submitted on 25/05/2018
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Absolutely fantastic service from start to finish the conroy removals team in Australia and new Zealand is without a doubt the best service I have ever encountered we'll done to you all

5 Stars

Review for Moving Locally submitted on 25/05/2018
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4 Stars

Review for Moving Around NZ submitted on 25/05/2018
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Feedback:

The blokes uplifting and delivering my items were great and I am very happy with the service they provided.  My issue is that the time quoted to me for delivery changed significantly.  I was told delivery would be at 8:30am, telephoned at 8:00am to say it would be 11:30 and the truck arrived at 2pm.  Given this long delay, I didn't get my unpacking completed as planned and also wasted most of the day sitting around waiting for the delivery.  

I understand the delay was caused because the truck was only half full and the despatch manager decided to use the spare space to complete some deliveries prior to mine.  This might work for Conroys, but basically I have been charged for other clients' deliveries.  If I was given a refund to compensate for the time I wasted on the delivery day I might change my feedback, but otherwise I'm not particularly satisfied.

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