Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Men on the truck were brilliant"
"furniture and vehicle arrived on the dates that we were given"
Apart from one item that was damaged our experiance was a positive one ,our furniture and vehicle arrived on the dates that we were given, how ever our second vehicle is taking much longer,(at Tauranga port now}which one of your staff said maybe due to the time of year and shipping and container space which we accept ,we took the gamble of not insureing our stuff ,but would be nice if something could be done a but our damaged tv sound bar(i can send a picture) kind regards, Joe PS please pass on our thanks to the boys who were professional and happy bunch of guys that packed our stuff in brisbane.
Excellent Boys
The boys were excellent. I hope they get well paid for such back breaking work.
No Tools
Guys delivering were pleasant enough but arrived with no tools/packing knife to unpack and assemble bed. Clearly were out of their depth when tasked with putting the bed together so I sent them away, borrowed some tools and assembled it myself. I had paid for and been told that this was part of the service so not impressed. The experience was a complete contrast to the professionalism of the eagle removal guys who packed everything up in the UK.
Very Pleased
V pleased with move from uk to Nz.only a few things broken so far.to be expected with a big shipment.i was pleased the guys at this end put my beds back together.wont be moving again in a hurry.
We had a very poor experience with Conroy. Which is a shame because our first experience two weeks ago was superb, when they moved our contents from storage to our home. This experience was very different. The truck turned up with just a driver, and he informed us that his mate had packed a sad and not turned up. He then decided he coudn't back down our steep driveway - the previous week, the truck had managed to back all the way down (we had informed Conroy to bring a small truck, but they brought a large one). So everything had to be carried down our long driveway. We suggested using a trolley - but driver told us that the trolley had been stolen, so he didnt have one. We had to help him by backing my car and loading up boxes and driving them down to our house. Conroys were supposed to unpack everything and take away boxes. The driver didnt do any of this. But simply offered to come back and take away empty boxes later. All in all, a very unprofessional move and disappointing after our first good experience. I think there's some compensation due.
Office communication was a bit hairy. I seemed to fill out the same form over. However Deborah sorted thar,and you 'eventually' found my cheque,and the anxiety ceased. Men on the truck were brilliant.