Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"Everything arrived safely packed"
"On time on the day, friendly and helpful"
Easy to book removal. Great communication pre removal. On time on the day, friendly and helpful.
4 Stars
Hi.I relise nothing will happen but if I say nothing I will just stew on it.
I was very pissed off when your truck arrived and no bags for our mattresses after calling to particularly asking. for them as our mattress cost over $4000.00 Luckily it was fine and the weather fine while it was in storage also fine at this end when unpacking.
Your driver arrived with no trolley and if it was not for me having one there job would have taken a hell of a lot longer and there backs brocken.The driver who was in charge would never have got half of it in the truck if I was not there to fill gaps.He was only going as high as he could reach and I took it to the roof.We would have been looking for a second container!!!!I filled all gaps and the young guy with him was surprised and did not know you filled all gaps,he asked me several times if I wanted to work for them(NO).Sadly he did not want to take the backs off the couch and could not work out how he was even going to get it out the door.
Anyway I have said my piece and now I feel better.
The driver at this end was AWESOME..
The sticker you use on peoples furniture!!!! look for one that can be removed!.
!!! we have stickers on chairs that will takes forever to get off and even had some on my Mums antque chairs that took off the finish or put them where they will not be seen later.They ran out in half the load anyway!!!.Maybe just as well.
Thanks for your time and hope the future of the company is in great hands.You ask for feed back but action on it is what counts.
Cheers Roy
"Thank you for making the situation so easy for me"
I was stressed and the guys just come in and sorted everything for me. They were polite and hard working.
Thank you for making the situation so easy for me. The lady who sorted the quote made it easy to understand and Jo from accounts thank you so much for keeping me up todate. You guys are wonderful.
"This was my first time using a moving service"
The team was awesome. This was my first time using a moving service and I would highly recommend Conroy Removals. They were very helpful and user friendly.
2/3 were great
One of three Auckland loaders was hopeless and dropped stereo gear all others there and Christchurch were very good. One guys can lower the service even when others are good.
"I was very pleased with the service I received"
I was very pleased with the service I recieved. Getting the quote involved providing a list which was a slightly random assessment of what was to be moved, leaving me wondering if everything was going to fit in the container or whether I was going to be left with things left over that would not fit. In the end it was not and issue and I could have fitted more, which would have been good to know. This was not a major issue. The team responsible for doing the lifting were excellent.
"Happy to give you a thumbs up"
I was disappointed thst the call I requested to tell me when the van was heading to Palmerston North from Porirua wasn't made. I rang to say i was leaving for PN only to be told it was on its way. It was at the House when i arrived and it was only because my daughter was home sick that the driver was able to unload.. I am also still looking for the bolts that hold the hwad board to the trundle bed. Ever hopeful they've been tucked into a drawerand eill turn upas havent finished unpacking yet. Overall a great removal after a very short notice requested by me for my move. . Happy to give you a thumbs up
Very good service. Would certainly use your company again. Everything arrived safely packed. Just wondering what to do with empty boxes and wrapping paper.
Thanking you
Karin Yock