Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersIncredible
Excellent
The three guys did an excellent job with the move. They were friendly, informative and easygoing. Give a big thanks to them again from our side as we know that this was not an easy move.
HI there, My experience was half very good and half not so good sadly. I wasn't sure what rating number to give because I didn't want the very good side to get disspointed. Firstly, your staff were all very very nice guys. Very friendly and chatty and I felt very comfortable with them. However.....
The guys that packed in Auckland were quite rough. They seemed to be such a hurry to pack the truck that they were shoving everything on top of everything to get it down to the truck. This may have also been because they couldn't back right up to the garage but this should not have been an excuse. My coffee table has gouges out of it and my son's computer desk has a scratch on it. A photo frame was broken but I probably should have wrapped that. I was told that the TVs would be wrapped in bubble wrap but they said they were going to just put blankets on it. Lucky I had a heap of bubble wrap so did that myself for the expensive one before they put the blankets around it. They were very careful with it though I must point out. I haven't unpacked everything yet so still going through boxes.
There were a different crew in New Plymouth and they were the opposite. So gentle (apart from a wee hole in the garage wall from the treadmill). Always talking to each other about how best to put things in without scratching the walls or door frames. So lovely.
I'm not sure what happens with the coffee table and desk. The coffee table was not perfect to start with but it was quite Character looking. Now there are about 3 gouges.
Look forward to hearing from you.
Appreciated.
I found the guys from Conroy a pleasure to deal with such a friendly bunch honestly took the stress out of the whole moving process did there job perfectly took care of our furniture packing and unpacking the truck much appreciated thanks guys definitely will be using them for our future moves.
Respectful
The men were polite and respectful. They wrapped and moved my procession with care.
Amazed
Very efficiant, friendly packers and loader of container for storage guys. we were amazed at how quick they were and respectful of us
Accommodating
The team were on time, friendly and accomodating and took good care of our stuff... no isues at all thank you...
Great team
Great team with excellent communication who made moving very easy.
Overall the packing team from the destination ( Melbourne) were very good and they were really good at what they did.
The delivery team here at Auckland were also very efficient and a great bunch of guys.
Unfortunately we have had a couple of items with damage, the worst being dents to the bottom door of the fridge and a dent to to a bedroom dressing table.
Pleased
Overall very pleased with our move. Courteous, efficient service from start to finish. No real issues. 4 starts because a couple more contacts by email or text to confirm where we were up to with the process would have been reassuring. A better idea of the general timeframes ahead of the event, especially at the arrival port end, could have helped us plan better.
Very efficient
Good to deal with at both ends. Uplifting was super swift and unloading at the other end was amazing. If was late in the day at unloading and the local branch sent extra people to unload so the job could be finished before dark. All the personnel were pleasant and diplomatic and courteous. They came back and collected cartons when they said they would. Very efficient.
Kane and Chris were absolutely incredible! They were efficient and careful with our stuff, best money spent!