Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
90%
"Really appreciate all of you involved in our move"
"friendly, efficient and genuinely lovely"
Thanks for the great updates - I was alwasy aware of what was happening! The guys that delivered our stuff (Brian and Bailey) were great also - friendly, efficient and genuinely lovely. Thank you!
5 Stars
"just as we expected"
We have used Conroys many times in the past to move precious antiques and large items around New Zealand. Always courteous, no fuss, efficient and careful. Our total house contents move was a big one, also trouble free, just as we expected. The truck arrived on time, men smiling ready to get on with the work. They worked as a team well into the night and returned the next morning to finish the job to our total satisfaction. We have already recommended Cam and his team at Conroy's Porirua to our friends who are faced with a move. Moving house can be very traumatic but Conroys too away the worry. Thank you!,
"I feel you did not complete the job"
Initially I was very happy with the service. Sadly in the end the company let itself down in not collecting the boxes which I was led to believe they did. This became very stressful for me in that I was painting some rooms and my garage was full of furniture. I did not have room for boxes ( dont forget the paper).
Over 5 days this is the reponse I got from my 3 phone calls ( 1 to Napier) * when the truck is in my area they will be collected. * they will be collected the next day. * firmly told to keep the boxes dry as rain was due. * they would be collected when a truck was in my area. * finally I was told I could "burn" the boxes as it was not viable to pick them up.
This was hugely stressful for me. I am 73 years old, live on my own, do not have a trailer or a suitable car to transport 90+- boxes ( dont forget the paper) to the recycling.
I will not be recommending Conroy Removals to my family and friends. In future if I see a Conroy Removal Van I will always wonder how they coped with their 90+- boxes. (P.S. dont forget the paper).
I was very disappointed in how it turned out because it started off so well. Your packers were excellent led by Cain. It was nice that I saw Cain again when the boxes were delivered. I was impressed that Cain went to the neighbours to apologize for any inconvenience as the truck was parked in a right of way.
I am sorry I cannot give you 5 stars because the handling of the boxes let you down in a big way. I feel you did not complete the job.
"Initially excellent service from Brisbane"
Intially excellent service from Brisbane. But my boxes took nearly 3 months from Darwin to reach Christchurch, I realised it would take some time until they could get a connecting shipping service. I had to make several calls/emails from Christchurch and my 3 boxes finally were delivered 10 days after arriving in NZ. One of the boxes was split, not sure if anything is missing. I was advised the type of box I bought in Darwin would be suitable.
5 Stars
5 Stars
5 Stars
Peter and Daniel were extremely efficient and hardworking. Friendly and respectful of our property. Top blokes and a credit to your company.
"Well done team"
Staff were very friendly and professional. I would definitely recommend to anyone relocating across country. Well done team.
Tony and Graham were excellent at packing.Rodney was lovely to meet and get things happening for us, making it all very easy.Kirsty was amazing getting all the paperwork to us and making this a very easy process.
Adam was lovely, working around my schedule to get the packers there at a time which worked for us.
Really appreicate all of you involved in our move. It made it all very easy, and pain free :)
Thank you :)