Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersDelivery team let me down
5 Stars
5 Stars
Like clockwork
Packed safely. Delivered and unloaded in a timely manner. Delivered to rooms requested. Polite, pleasant service. Everything went according to schexule advised in advance.
Won't use pickfords again
I have given a poor feed back as some of my furniture on arrival was broken and my car had not been tied down securely in the container which resulted in damage to the body work and tyre. As for the staff that I have dealt with, they have been very helpful from the beginning of my removals and can’t fault them. My reason for not using Pickfords again is only because I do not intend to move country’s any time soon.
5 Stars
3 Stars
The quote experience: Awesome!
Booking: Really easy and efficient. Loved the online system. Loved the phone call to arrange pick up and drop off times.
Day of Move: RIDICULOUS! I had booked for 10.30am pick up. I had to phone dispatch 3 times to ask where the truck was. First call i was told the truck -"shouldn't be too far away 10mins"... Second call "The truck should be there by 11.30.. 12.00pm the truck finally arrived!!! At the very least, I would have expected a phone call from someone just to say 'the truck is late' or maybe even a text that morning... (everything else you do is digital / online, so perhaps automate some communication from dispatch to send a courtesy text or better yet - just communicate!
"fast and straight forward move"
We had a fast and straight forward move with Conroy Movers. They were fast and prompt with the deliever of our items after Customs and MAF clearance.
5 Stars
Everything went wrong
The shipment contained a 17th century cabinet and 2 antique paintings packed in a heavy duty crate. Delivery was late. A truck was used without a lift forcing the movers to unpack the cabinet in the truck. Doing this without proper equipment, they broke one of the legs of the cabinet.
Finally, the crew asked if they could leave the crate and packing material a few hours on my driveway. Would them unloading at another destination. On the way back they would pick up the crate and packing material again.
That was the last I saw of them. It was vlearly never their intention to take the rubbish with them.
Bottom line, poor equipment, damage to irreplacable property and lying to customers. Not exactly a recommendation.
Packing was amazing. Drop off was good but then got slack as noone seemed to know which was bedroom 1 2 or 3 as labelled on boxes. Then driver reversed his truck into my brick letterbox, smashing it. Still had no response from my email as to when it will be fixed or replaced. Driver took photos.