Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others3 Stars
"overall we were 95% happy with the service"
Hi there.
overall we were 95% happy with the service. All the people at conroys were nice, informative and trustworthy. Shipping time was great (better than expected).
the 5% we feel could have easily been improved was in the packing and labeling. We have opened a number of boxes now (probably 5-6 so far) that did not match the description of what was written on the box. Consequently two things that we needed for our first night we just could not find anywhere (Bed linen and cutlery were both in boxes saying kids toys which we pushed to the side). A few things could have been packed better too. Which consequently for our stuff meant some things were not packed with the small amount of care required to reach us in the same condition. Ie instead of an hour to pack a living room it may take another 10mins.
Otherwise we we were very happy with the service from all involved and would definitely recommend and use again ourselves.
kane
"Not happy with this service"
Our first load arrived earlier than expected resulting in us having to pay storage while extra paper work was sorted. Our second load was held back while Conroys filled a container, so was about a month before shipping. Then the shipping took longer than usual, resulting in not the 10-12 weeks they advised but 18! The local delivery said as they had to unpack it would not be delivered at least until the end of the month. Taking them 3 weeks. As we have not received our goods yet it may be even longer, this makes it about 4 1/2 months since pick up. Not happy with this service.
3 Stars
I haven't seen my baggage yet, so hard to give feedback
"Thanks Conroys"
Great service in NZ, but my goods arrived in the UK on the 1/9 and still waiting for delivery. I have emailed the UK agent for approx delivery date but have heard nothing back as yet. Otherwise it has been an easy process. Thanks Conroys
"Thank you SO much for making this process stress-free and easy for us"
Absolutely fantastic having the team come in and pack up the whole house and shift it for us all in 2 days! The packers did a great job carefully wrapping everything up and sorting into boxes that made it easy to unpack. The shifting team did a great job carefully moving our items - nothing was damaged during the shift and everything was done effortlessly for us. Thank you SO much for making this process stress-free and easy for us.
"All went very smoothly"
All went very smoothly
"make the always stressful job of moving less of a chore"
The two young gentlemen from Conroy's who moved us helped make the always stressful job of moving less of a chore as they obviously knew their "stuff", were friendly and professional and worked very well as a team.
5 Stars
"best movers that we have used so far"
Everything was very well packed and nothing was broken. Communication could have been better as I had to chase up on timings etc.
The guys that unloaded our furniture at the Nelson end were fabulous - they were so thoughtful of our brand new house and extremely helpful. The Wellington guys were OK but took lots of breaks and were smoking around the property.
I have to say Conroys have been the best movers that we have used so far.
Good apart from fact I had to chase up what was happening on day they were delivering the boxes. Had expected a phone call in the morning of delivery of an eta.