Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
4 Stars
"No damage"
"Numerous breakages"
Numerous breakages, poor labelling of cartons resulting in delayed MAFF inspection, on arrival to destination a lot of communication relied on email- hard for customer to access email when just arrived in country. Told goods would be available at house mid January and goods didn’t arrive at house until end of January. Packers in Sydney packed a moth trap full of dead moths, clearly care factor was zero for MAFF.
The Big Thumbs Up
5 Stars
4 Stars
Great Lads
The 2 young lads were great - thank you.
"staff were courteous and efficient"
Your staff were courteous and efficient
I asked them about some of the minor things they did and was told "all part of the service"
Apart from some minor breakages I could have not wished for a better stress free shift between North and South Islands
"pretty good experience"
Had a pretty good experience. Although wasnt informed on Sydney end that dog clippers and christmas decorations would need to be at the top of the box, so they didnt pack them as such and took a loooong time for the Wellington team to find these items delaying out inspection for over a week unfortunately. I offered to come down and search myself which kicked someone into gear enough to find the items.
Move Took a Little Longer Than Expected
Of the three guys, one was awesome and he loaded the truck with great care, one was experienced but he had no idea of space and was rough with the big items crashing a couple of times even after I advised him of how the items were moved in last time (he tried the opposite and had to redo the way I guided orginally). The third guy seemed new on the job and was carrying one small item at a time, he also had no periferal vision so couldn't judge what was around him well. The move took at least an hour more than I believe it should have and they were rough on some items. I have used Conroys before and found them fantastic and I have used other movers and had no worries, so I feel I am pretty realistic about what I expected from this move.
"went out of their way"
Excellent service your people went out of their way to help and assist, consignment dropped of at my front door as your truck was going past on to another job, how good is that.
Keep up to date during tthe whole process.
Very helpful advise and service all round can't thank you enough.
Cheers Derek
"Very friendly staff"
Very friendly staff, if any body could find fault with them, they would have to have a good look at themself
Great service and they know what they are doing . No damage. The guys are great and the new guy starting that day was good also Polite a sense of humour and made the job easy. Thank you