Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
"we are very grateful as things ended on a good note"
3 Stars
the 2 men and the truck were 20 minutes late in the morning, however they were very efficient at loading the truck and did it in 2 hours then they went away and had smoko and completed another job. They returned after i rang and unloaded within an hour. I had booked them for 4 hours, the entire job took 3 hours and I was charged 5.5 hours even though they had left and were completing another job. The actual men were great and efficient and did an outstanding job, however the charging system is difficult to understand. I have queried this but have had no response. If the men had stayed and worked for me for the extra time I was charged for then fine but I wasn't given that as an option they left and did another job.
"I felt as though I was in on the whole journey!"
Huge thank you to everyone. Very happy with the service. I felt as though I was in on the whole journey! You all made it a very stress free experience.
Thank you again !! 
"Conroys you are tops in what you do"
The 2 young gentlemen from Conroys that did our move were an absolute pleasure to have at our home. They were both a credit to your business, exstremely polite and trustworthy. Thank you lads you were most outstanding.
Every thing went so smoothly. It made us feel so proud that there are still young men with high standards and respect for us oldies
Conroys you are tops in what you do. many many thanks
Tom Bird
"Overall, happy with the whole experience"
Good value for money. Perhaps an extra person to help load the truck from our storage unit would have speeded the job up. Overall, happy with the whole experience and would use them again.
"I felt that my shipment was in very safe hands"
I found communication with Conroy exemplary. I felt that my shipment was in very safe hands. I was kept constantly informed of the progress of my shipment. Conroy's was also very flexible with my uncertain dates and address for moving. I really appreciate Lynn's help.
"A fantastic firm to deal with"
A fantastic firm to deal with, Have delt with them for many years and still get that personal touch.
thank-you to all the team at Conroy Removals
Lack of customer service but delivery was great.
Delivery time was inconsistent and communicated to me just 30mins prior. Not ideal for a working professional. The guy I was dealing with for delivery was quite rude, but the actual delivery guy was very lovely.
"Possibly best move I have had."
Anthony and Ben were fantastic. Really organised and made the move happen with out a hitch. Possibly best move I have had. Defintely will be recommending your service.
"Really happy with the move"
The Auckland Movers were great - Vai and Leon were professional and very efficient. Vai went above and beyond with the service. Really happy with the move. Thank you
5 Stars
5 Stars
Hi, your boys had a little bit of a mission getting into our property but they succeeded & done a great job unloading & were really helpful and pleasant.
Communication before arrival was excellent and the whole process from perth to Waipawa was stress free.
Thank you for your awesome service, I will definitely be recommending your company.
Shelley
There was a lot of misunderstanding at the pre-pack as to who was supposed to do what. We were told we only had to pack our wardrobes and bathrooms. We volunteered to pack our art work rooms. We were then told we had to pack all our books and the laundry (which we did), but it was unpleasant while that was worked through.
We were also shocked to receive an invoice for pakaging materials for the cartons we collected to pack what we had been told to pack and that the materials would be available. We were told this was human error - but we collected cartons 3 times from the depot in Napier.
Moving house is as we all know a very stressful business and your company has been in this business a very long time - I would have thought that these things would have long been ironed out.
Having said that, Paul and his dispatch and unpacking crew were amazing - they did everything in double quick time, at the end of what had been a long day for them, with amazingly good grace. For that we are very grateful as things ended on a good note.