Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
1 Star
3 Stars
We used Conroy removals twice over two days - the first day the service was poor with gear being left in the truck and the enthusiasm of the movers was low (they chose to stand on the tailgate of the truck and wait for our guys to do the heavy work). The second day was much improved with a young man who was very keen to help especially with the heavy lifiting.
5 Stars
The boys were just great and made what could have been a difficult day into a very manageable one - really appreciated them going the extra yard. Cheers, Kerry
5 Stars
Great service and staff especially Derek Purver. Thank you.
1 Star
Sorry to say but the staff that were supplied for this job were very unprofessional, slow, joking while mucking around and not happy to the point where I will be contesting the invoice. Please get the manager to ring me.
5 Stars
5 Stars
4 Stars
Sorry to have taken so long in responding to this survey, but I have been very busy ever since I returned to NZ.
Your service was generally very user-friendly, but I think you could improve relationships with your clients by keeping them better-informed about progress with their shipment, especially at key stages in the shipping process. I did not receive a call from your Auckland office to warn me of the pending arrival - my goods just suddenly appeared, with no prior warning.
5 Stars
"I found Conroy very good"
I found Conroy very good they were very friendly and excellent to deal with
You lost one of our boxes. How did you think I was going to score you? Just because you don't chose insurance doesn't mean that a customers possessions should be treated any differently. I have spent close to 10k with Conroy over 3 years and your service has deteriorated rapidly. Our movers turned up in Wellington to a 3rd floor appartment without a trolley, luckily I had one...they broke it. It's a pity, the ladies that I've dealt with in the office are wonderful, unfortunately your service doesn't do their good work any justice.