Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersNo Damages and Breakages
Successful Move
The truck arrived on time, the staff were friendly and efficient, and the move went well with no damage at all. Thank you.
Would Use Again
It was our first time using Conroy Removals for our relocation. We got them to professionally pack our goods and relocate us. They did a fantastic job and it took all the hassle out for us especially moving kids can get really stressful. Would 100% use them again and recommend them to anyone. Thank you Conroys!
5 Stars
Great Communication and Happy Staff
The communication has been excellent and all the staff extremely accommodating & happy.i would use Conroy Removals again without a doubt
4 Stars
House move from Napier to Auckland. There were a few minor upsets with administration and on the delivery day but we were happily relocated as planned. A few instances of slight but avoidable damage to our goods was efficiently and satisfactorily dealt with via insurance. A good company to work with and we would definitely use them again.
5 Stars
4 Stars
Sometimes the responses were a bit slow. Then I would be dealing with operations for drop off and pick up of goods and then someone else for the account payment. Would be nice to deal with one person.
Very Good Service
Very good service, had the whole thing done without bothering me much at all.
Lack of Communication
I had a pre-meeting to go over the move with your rep, filled in the paperwork and the move was confirmed for 9:30am start. Your team didn’t turn up and it took several calls from my partner and myself to make contact with someone. I was told at approx 11am that your team was running late and would arrive around 1pm, I had been waiting 3.5-4 hours at this stage.Your team arrived at around 2pm , your team were excellent and worked efficiently to get the job completed from that point. We had no issues with the moving team, our main issues were with lack of communication from your admin.
Would Recommend
GREAT SERVICE ....VERY GOOD PACKING AND VERY POLITE DELIVERY PEOPLE.I WOULD RECOMMEND AND USE CONROY AGAIN....
Helpful and Friendly
all items arrived safe and sound. My one negative comment is that the packing was not great, things were chucked into boxes and not always packed with filler to the top so some had collapsed. I was also concerned that the clothes were just squashed into boxes. I had many business shirts, these were "scrunched" up, still on the hangers. It looked a bit hurried to me. But the guys were very helpful and friendly
We had Steve heading our loading and unloading - his teams in both CHC and Nelson were outstanding in their service delivery, efficiency and timeliness. Their positivity and enthusiasm for their task shone through and it was a pleasure to have such a ‘well-oiled machine’ handling our move. Damages and breakages NIL!
Special thanks to Rodney White for his smiling helpfulness and thoughtful advance supply of packaging materials...you were a pleasure to deal with.:)