Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWent Smoothly
Excellent Customer Service
We found the customer service excellent, particularly Izabela. Scott and Laura also gave great customer service.
The removal men in both Auckland and Masterton were just great. Thanks all for a job well done!
Bob and Jan
4 Star Move
Getting staff to work in the weekend could be an area for improvement. Declaring from the beginning of the process that there is a likelhood of 2 or 3 other households being in the one delivery or pick up Given different dates for delivery, in the beginning it was likely to be May 3, then advised it would be May 8 and then advised it would be May 4 (which was the actual date of delivery). The May 8 date made us re think our own packing and what we were taking form Gisborne to Christchurch as we were taking posession of our house on May 2 and we would have no bed etc. We were ok about this as we took our camping gear however the third date change was given when we had arrived in Christchurch so couldn't go back and change what we were bringing. The delivery of items was on time and was welcome.
.Not all our items have arrived. Have made contact with Conroys here in Christchurch to see if someone else has them and hopefully they will arrive in the coming days. We are missing one black tea trolley, 2 hand carved door stops (Oamaru stone) one gumboot rack (wwod and reinforcing rod) and various computer cords discs and 2 external hard drives. Not worth claiming via insurance however these are important to us.
Great Communication
Excellent service, great communication, very happy with everything.
Great Communication
Great service...Very happy with your communiction and Business practices...Great
4 Stars
5 Stars
5 Stars
Move Was Fine
It was fine, but disappointing to have to pay minimum 3 hours when the job only took 2 hours max.
"arrived on time"
We were extremely pleased with the standard of service from Conroy. The team moving us arrived on time, they were friendly, helpful & nothing was damaged. This made the move from Auckland to Paihia hassle free. I would use them again and I have already recommended them to friends.
5 Stars
"packed our stuff really well"
We were really happy with how the move went. If I could pick one thing to improve on is when we had our stuff picked up in the Wellington the guys took a morning tea smoko. Nothing wrong with that but what was a bit off putting is the two younger boys sat in our lounge on our couches for the entire break. It was just a bit weird and awkward as we were trying to clean the house also. They were very polite and packed our stuff really well.
Move went smoothly with no complications