Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
4 Stars
"Our only complaint was the duration of the removal"
5 Stars
All the staff were great!
4 Stars
Hi there, I recently used Conroys and found the movers on both days were very hardworking ,down to earth. I found Jo from the Porirua branch very helpful but unfortuntely found the head office worker Sharna Hayes very condesending and unhelpful. I would not recommend anyone to go through Conroy via the head office, but to deal directl through the Porirua branch.
4 Stars
I have emailed Conroy with updates to the address and date of my delivery and the information never got updated in the system. A day later, I received an email saying my goods would be delivered in the old address and date.
Other than that, the delivery was great. I was impressed by the service and speed. Congratulations!
3 Stars
5 Stars
Fantastic!!
4 Stars
Needed intervention from Senior Management
I have already provided feedback on Google reviews. There was a massive muck up with the Napier to Wellington stage that required intervention from Senior Management (Fiona Conroy). I didn't realise who she was until the day of my delivery, but basically, there communication lacked massively in NZ and procedures were not followed (Monica I believe) so Fiona had to take my very unhappy and upset phonecall. If it were not for her, I wouldn't rate the experience very highly, but keeping in mind how amazing the WHOLE team in Sydney was, and then Fiona and the delivery guys awesome service turned out, they collectively made the experience more better than it was unpleasent.
I thank Kim from Sydney, Fiona in Napier and the Wellington boys for their awesome service.
Kia Ora mai, naa, Kim.
"Great team of people"
Great team of people, only 1 small breakage, great service, have used them in the past and would definitely use them again.
"Excellent service"
Excellent service, PT and Ethan were super guys, obliging and very careful.
Our only complaint was the duration of the removal. The first ETA we were given was 6th October, then 19th, then 26th in the Port of Tauranga.
Delivery to our home in Papamoa was only finally done on 8th November! We had 3 small breakages, a table leg, a ceramic pot, and a damaged picture frame.