Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
If not for the damage would be a 5 Star move
Hi.
I am very happy with the quality of service & would like to give a 5 star +++ rating however my 4 star rating is due to my disappointment in relation to damage sustained. My original instruction was for ALL furniture to be wrapped however the most fragile piece being a Chinese Weddding Chest only had card around its body with legs exposed; subsequently the damage occured to that piece only. Fortunately the missing piece was retreived from the truck & delivered to me for which I am grateful.
3 Stars
Despite my tallboy not being stickered and thus not being delivered until a week later Conroy was great to deal with, an honest mistake and very helpful
5 Stars
Great service
5 Stars
All went well very efficient
"The service could not be faulted"
The service could not be faulted. From pick up through storage of 6 months to re delivery everything flowed smoothly. Staff were courteous and so ever helpful. And to top it all off Conroy's were the most economical of three quotes we received. Would not hesitate to recomend your services based on our experiences.
"We would likely use Conroy's again"
It seems that once the invoice was paid at the beginning of our companies engagement of service the service level dropped. Essential parts of our equipment were left in Auckland which were required in Christchurch. Without these parts the item which was transported to Christchurch could not be used as intended. If we had of known that these essential items would be left in Auckland we would not have hired Conroy's. Communication from Conroy'sChas unfortunately been poor to being close to non-existent.
We would likely use Conroy's again but we would be cautious in doing so.
5 Stars
1 Star
We booked in this removal on December the 7th and we paid for the service on the same day.
We have4 been told that tipical time would have been roughly a week ( as previous other times we worked with you ).
This is a commercial freezer to be moved from Wellington to Nelson as has been sold to a client.
On the 21st after varios mails and telephone calls we have been informed that we will not receive the item before the new year start.
This lead to the loss of sale.
So 1 is for the service and 0 is for the communication.
Best regards
Y.Aristarco
5 Stars
As we have found in the past our experience with this move and storage has been excellent. This includes the administration and staff and the moving staff.
3 Stars
The overall service was good. No breakage of any the items Conroy staff packed in boxes and they did a quick job packing the truck at the Palmy address. One concern was that when the containers were unloaded at the Flaxmere address, the staff person in charge of the first container said the large sofa couldn't be moved into the house as it was too large for the doorway. As the furniture was the last to be unloaded from the containter and end of the day, I did not have the time to measure the door frame to ensure it would fit. Later I measured the door and the sofa would have fit with legs removed (a 5 minute job). I called Conroy Napier and it took 3 days to get two Conroy staff over to move the sofa into the house.
"everything was done efficiently and with ease"
We had a rather large move and the team were professional, experienced, and very ‘user-friendly’, especially as we had to incorporate a second truck but everything was done efficiently and with ease. Thanks Garry, Tim and Ants for the bulk of the work, you are stars!
Great service and kept us up to date with the the shipping