Customer Reviews

I booked with conray in melbourne office to bring my stuff over, she was so helpful and sorted it all so easily. I have been really Impress with melbourne side and christchurch side has completed that service with a great communication system and delivery went so well. highly recommend this company

This was the first part of a move to a smaller home entailing some heavy, unwieldy furniture from Hawke's Bay to our son's home in Taranaki, and our daughter's villa in Wellington. Great packing, quick loading and driven off at 11am on a Monday. Got a call from my son that his three-seater settee, two king singles and bedroom wall units he'd had as a kid were in place the next afternoon.  NZ Post can't manage this with a letter - how can Conroyss? Our daughter's furniture got container-hauled to Wellington, loaded into a smaller truck for thr tortuous streets of Kelburn, was delayed by torrential downpour but still arrived early on the morning of the third day - faster than NZ Parcel Post.  This cannot be faulted - we've used Conroys in the past and will in the future.

Always a pleasure to deal with Conroys...they made moving very easy

Booked a date of arrival for our household stuff to be moved. It was picked up and i was told it was on its way. Was sent another bill saying cubic metre was double my estimate (after having had a rep come measure it before making the booking so i could price it). Day before its due arrival after hearing nothing and being told i would get a call with an eta day before i phoned to check delivery was still on time. Was told our stuff hadnt left yet and was still sitting in depot. 

It would not arrive for another week-explanation for why its not left depot yet was “not sure how the pickup got missed”.  This cost us extra money for a storage unit we hired for the drop off. Asked for a refund to cover extra costs and inconvenience and heard nothing. Very poor service, will not use again or recommend. To be fair to the actual delivery men who eventually arrived , they were very polite and well organised. 

I was dissapointed with the move by Conroys. On arrival, the two gents who arrived with the truck (I had booked 2 men and a truck, based on the size of my home and previous move which was done by two men) suggested a third person, as this would make the move faster (and in the end, save me money). So I agreed and a third person arrived to assist. However based on the size of the truck, two loads needed to be made (my previous move into the property onty required one move - with the same amount of furniture). This resulted in the cost of the move being double what I had expected it to be (and based on what I was charged to move previously). In addition to this, the gents stopped for a lunch break of about 45 minutes (which I have absolutely no issue with). I just didn't expect that time to be included in the overall calculation of the time for the move. I also has a two door cupboard destroyed when it was dropped off a trolley. I appreciate I didn't take insurance (and elected owners risk), but I had hoped that better care would have been taken in this specifc instance. On a positive note, the gents that performed the move were extremely friendly and hard working.