Customer Reviews

The driver rang half an hour before uplift and again before delivery. He was friendly and professional. I’m happy to recommend Conroy to others. The price was good and officecstaff responsive to emails and phone calls. 

Thank you for keeping me up to date with shipment details, arrivals, tracking details, custom clearances and delivery of my goods from South Africa.  My goods were delivered as per communication and in excellent condition.  

Superb service.

Thank you

I have used Conroy Removals several times and I am loyal. But this was a very very poor experience. The truck never arrived on the agreed day, let alone the agreed time. Noboby phoned and despite repeated phone calls to various people at Conroys, noboby seemed to know what was happening and people within Conroys did not seem to be talking to each other. It finally emerged that our furniture was still in the Wellington depot and not on the truck, but nobody seemed to know why. This furniture was for my son and his girlfriend who were setting up their home for the first time. They were terribly excited but became very upset when the truck never arrived and nobody phoned! My son's girlfriend Courtenay took the afternoon off work, without pay so lost money. I would be expecting Conroy's to make good on this . She should be compensated $200 for lost wages and I should be compensated for a very poor experience.. It would be great if David could phone me to discuss appropriate action.

Initially having used Conroy before, I would have given them a strong recommendation.

However after having a valuable antique drop leaf table very badly damaged, together with damage to a antique bowfronted dresser my initial thoughts were that I was far from pleased with their service. The driver did disclosed the damaage to the drop leaf table straight away, but no mention was made to the bowfronted dresser, nor to the obviously broken large planter pot that was broken by shoving a large pot with plants in causing the large pot being smashed. All the pieces were cleverly stacked around the large pot but no mention of the damage!! There has been further damage with a large glass vase being shattered.

As yet we have not been able to photograph all the total damage, more unpacking to be done. At present we believe we are missing some goods as we have unpacked most of the cartons, however maybe they will surface over the nexf few days.

We have no idea outside of what the table and bowfronted dresser were insured for before the move, or what it will cost to be restored and repaired (not being antique restorers). So trying to guess would be foolish, howver we know their value and the sentimental value. We can only serious recomment Conroy arrange for a good antique restorer to come assess the damage and what recompense we will be granted.

This may sound like a total diaster, however we have used Conroy before moving round Hawkes Bay and at that time found their service good. Maybe this is just one really bad move with breakages etc. but we would still like to recommend them, and not rubbish them from one incident.