Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others3 Really good guys
The service was really good --apart from one major problem. In the course of the move the headboard of our antique 4 poster bed somehow fell over while being packed inside the truck and broke in half .I can send photos if you'd like to see the extent of the damage. It is probably repairable, but how successfully remains to be seen. We had no insurance cover for the move and in any event believe that the repair cost should be paid by Conroy who were clearly responsible. I would appreciate it if you could confirm this as soon as possible..
Thanks
Thank you for a great experience moving. Everyone we dealt with was professional, helpful and friendly. I would not hesitate to use Conroys again or recommend them to others.
The lads unloading my stuff at home address were great guys very well mannered. cheers
This is my 3rd move using Conroys. I’m usually very happy with the standard of movers. This time they were slow and disorganised. I had all my boxes in the garage ready to go, and all of the furniture pulled out and ready to move. I told them it was an easy move as my belongings were just going to be loaded into my garage at my new house while I have painting done. They appeared to be on a “go slow” especially the guy in charge. I’ve never seen movers mine around so slowly, scratching the heads and pondering what to do next! It should have been an easy 2 hour move, 3 at the most. It was almost 4 hours! I am thoroughly disappointed and ignored a friend’s ends advice not to use Conroys due to her recent bad experience. I would appreciate your reply on this.
lara Molloy
Very good at both ends of our interisland move. Communication was fantastic, the moving guys were all extremely courteous, helpful, careful & most of all, really quick at unloading. I would highly recommend Conroys to anyone.
Not a complaint, most of the guys were great to deal with.
Absolutely fantastic from beginning to end. It was a difficult move as our driveway meant the truck couldn't get to the house so they had to double load via a transit van and to make it worse, had to double unload when we got to our destination! Brian did both loading and unloading and I can't stress enough how fantastic he is. The loaders in Queenstown - Brian, Michael and Gracie were simply excellent and at the Marlborough end, there was Brian from Chch,and Aussie, Mitch and Owen from Nelson. All were brilliant. Total professionals, friendly, helpful and nothing was a bother. We were so impressed with all involved and made a very stressful time so much easier and better than we thought it would be. Communication was excellent from the office and Derek was extremely good to deal with. Just so happy with the way everything went and can't thank you all enough!
The team that turned up were professional and great to deal with. Highly recommend!
4 Stars
The service and communication was very good, people were helpful especially Mark? in dispatch Christchurch. Only reason I didn't give a 5 star rating is because a chair went missing, however I'm pleased to say it was re-located and delivered at a later date.
The Driver and men were very helpfull and very polite.I was very disapointed though when all our furniture and gear did not arrive especially when the bed legs were not there .Having used you several times before this was the most inefficient and here we are one week later and still not recieved the balance of our gear which we are told is in Auckland and will eventually come up when you have a truck coming this way.I would have thought that experianced folks like you would have either packed better in the truck or sent a small vehicle up with the balance after all service is your game.We are a couple of 80 year olds so dont need this hastle ,so please tell me when we get the balance of our gear.
yours Ray Mewes