Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI was advised I would be told the day before when the moving team would arrive to uplift my furniture. I did not receive a personal call and so had to contact your company myself to get an arrival time. When I did I was given a two hour uplift window much later in the day than I had expected or wanted. The crew did not arrive until 12.15 which was after the time I had been advised. When they did arrive there was barely any communication, apart from “can you show us around”. It was unclear who was leading the team of 3. The crew took over 4.5 hours to
load the van and it was obvious they were in no hurry at all. The length of time it took meant I was late to attend my preinspection visit. To speed the move up I moved furniture myself out of rooms to make the process go faster.
The day of delivery my settlemt was delayed until after 4pm. When I was able to access my new home I advised you company who. Very luckily this time more crew were available, inc
Morning - yes no problems overall. Grant here her father. Victoria said the guys who packed were very good and listened to her instructions. When they got to Kaikoura the same thing. Great team to deal with right the way through from the initail contact to dropping the last box off. Would use this company again, no question.
I found your office staff very incomeptant! I had to consistently ring and eventually get very angry to get a delivery date.
We have had no follow ups, had no idea what to do with our car and have numerous phone calls and emails unanswered.
We have moved interstate and internationally numerous times and NEVER have i had this much trouble getting somebody to call me back.
Please pass on our sincere thanks to your amazing team that moved us yesterday. They were both absolutely brilliant, super efficient, good humored and friendly. It made a stressful time just that much easier. I would not hesitate to recommend them to others and can't thank them enough. They really were fabulous, thank you!
Excellent service.
Thanks to Sophie for keeping us informed and answering questions promptly. Also impressed with the packaging of our goods and delivery drivers friendly and positive attitude.
Have used other removal companies before and have never had such great service. The last company we used moving to Australia even lost our shipping container for two weeks.
Thank you to the Conroy team.
Regards
Stuart Baylis
Everyone- from queries to moving team... efficient, professional, friendly and caring for our property. We had A+ service from start to end. Well done Conroy’s!!
THE ``MOVERS'' WERE TO GREAT PEOPLE, NO MESSING AROUND GOOD HARD WORKERS
Brian was awesome. Really easy to communicate and work with. The boys that helped him were polite and hard working. Would have been 5 stars but really needed to be more helpers. Ours was a big job and If our kids hadn’t worked just as hard as the paid helper the job would not have been completed on time.