Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersInitial contact very good. Packing reasonable, but packing of plants appalling with a lot of damage and the top third of my lemon tree just torn off (of the 12 lemons I now have 4). really I would have been happier if you had refunsed to move the plants. Many of them damaged with the move, some placed on their side so most of the soil spilled out into the boxes. One chair had been pulled apart. A dent and paint rubbed off my fairly new fridge, and brand new flooring torn in the process of placing the fridge. Deep scratches on a bedside table top. Deep gouge on the side of a new bed base, and similar on the door on a shelving cupboard. So the list goes on. The guys turned up to deliver with no tools despite my request to have my bed and table reassembled. I had some tools handy fortunately. It was their 3rd delivery of the day and by the time they got to me they were not very interested and it had started raining. I found it a very stressful experience. I felt like they were told" just fit everything into a container, and if it doesn't, then make it"
I am pleased with the goods that arrived last Friday. However the items that were left behind, garden hose, sprinkler and wooden carry box have not arrived as promised. I called the day after they had loaded so I would presume they will be here in a day or 2. Perhaps they are still on their way but I'm concerned that they have been forgotten about as I have had no contact regarding their delivery. Please advise.
Thank you,service was excellent and the two guys were great to deal with. Will definitely recommend Conroys to others and use again if required.
Always have good service dealing with conroys Mt Maunganui branch
The journey started in France with AGS Bordeaux who in turn used Conroy Removals Ltd here in New Zealand. Conroy's handled the complete Customs - Quarantine and importion for us.We were also kept imformed during the complete process as to the status of our container.The arrival of the consignment at our house also went without a hitch.The furniture and other household items were placed where we wanted them by two very helpful personal of Conroy's.We therefor have no hesitation in highly recommending Conroy Romovals.
Michael & Philippa
Great team that did the delivery. Thank you.
The team who packed and uploaded for me in Dunedin did an excellent job packing (everything arrived safe and sound). Api and Geoff who delivered my goods in Napier were fantastic to work with. They were efficient, helpful, patient with my requests about where each box should go, and we shared a laugh.
Very eficient pleasant people.Couldn't be nicer men to deal with.