Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe removal went well and the team were friendly but I don’t think the communication was as good as it could have been. I was given a delivery day and forwarded it to my ex husband so that he was aware and available. Not having heard anything he followed up with Conroy and found that on the date of delivery the shipment was still in Nelson. It didn’t cause a problem but better communication would have been more helpful.
I was very satisfied with the services provided by Conroy and have no qualms recommending their services. Thank you for making mine and my family's relocation to Auckland a smooth and good one. Wishing the company every success.
After using Conroys for my move to Wellington, I was so impressed I booked again for my move back 18 months later. The office staff who helped me book were extremely easy to deal with and quick with their responses to my constantly updating list of things to move. The guys who did all the moving were excellent. They made everything so easy, they are funny, personable and have a great manner about them. This is the second time I have encountered these qualities in your moving team and is exactly the reason I decided to go with you again.
Your staff do your company a credit and I now recommend Conroys to anybody who asks.
I would appreciate if you could pass my thanks on to all involved for making a usually stressful process so stressfree.
Cheers,
Sean
Top quality job all round. Prompt and copurteous. Went the extra mile. Totally recommended. A+
Excellent all round. We were visited at the outset which made us choose Conroys. The loading and unloading staff were excellent: courteous, professional, careful and friendly. Outstanding. Nothing broken or damaged at all.
Excellent service delivered on time
It would be great if your staff can take off shoes when moving the boxes into the house.
The worst moving experience we have ever had. The non-negotiable rule of any removal company is that the customers should be able to have 100% confidence in the honesty of the people who have access every corner of their home and all their belongings. This has not been the case.
Our original accepted date for uplift was not adhered to and i was made to change the agreed date which was extremely disruptive amd inconvenient as my husband was undergoing major cancer surgery - i was offered snd acceptec $100 discount but this was inadequate.
The delivery guys at NP were very unprofessional accosting my daughter out over thr phone wjem confirming drop off on 29/3
Not acceptable at all - LynWardlaw
Great service again from the NZ team - this is the second time I’ve relocated & it all went smoothly on that side as hoped.
The last time I used Conroy's I had excellent service, however I was kind of dissapointed by a number of aspects of the service this time. On the packing and removal side of things, the team dissappeared for several hours (close to 4 hours) with no indication of when they were going to be back, leaving me stuck at the house waiting for them. The delivery team were great but dispatch (and I presume sales) were pretty uncooperative and uncommunitcative about delivery times which made things difficult for me with work...I'm incredibly lucky I have an understanding boss is all I can say. Also a couple of things were broken during the move.