Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersvery pleased on the conroy team of men that shifted us . very helpful and we had no problems.
regards
Alan (Scotty) Falconer
Very happy with the service and very friendly team
Hi,
Fantastic Service great communications and very helpful and would I use them again yes
The boys appeared to be enoying what they were doing, sharing laughs with each other. Good to see
Our three men were fantastic, obliging, very careful and thoughtful. We would definitely have this team again as we were very impressed with their willingness to accommodate our wishes, and the way they negotiated the steep stairs.
our only complaint was your pricing of boxes and wrapping. It was cheaper to buy new from the warehouse stationery store!!!!
Very professional and efficient quotation visit. Loading done with care and precision. Delivery and unloading efficient and ensured nothing was bumped or damaged.
All staff were very personable, friendly and helpful. The lead people on each team were very skilled and gave great confidence to us throughout.
We chose Conroys by reputation and we were certainly not disappointed.
Overall good service and friendly staff, however we found that most of the boxes we put "Fragile" on were damaged on arrival and we had one item that was a gift from South Africa, is now broken. Also, when we arrived everything was delivered except for our couches, this was handled very professionally by your staff and they immediately went back to the warehouse to fetch the couches (big thanks boys)
I highly recommend the Conroy team. Glenn and Scott were very hard-working and professional but also great to deal with on the day. I was confident that they would care for my furniture and other goods as I saw the way they carefully prepared everything prior to packing. They eased the stress of the day with a chat and a laugh and nothing was too much bother for them - a great credit to their firm.
The team in Perth (Vela Ram) etc. Were excellent.
I wish I could say the same about the Tauranga team, but I've been disappointed so far. Communication has been virtually non-existant, still not sure what is happening with the car we brought over which I had to find out via a third party was still in quarantine. Wasn't able to arrange a time for our household goods to be delivered until we resorted to calling everyday until we got an answer. When you arrive in a country, it is important to know when you might expect to be able to move into your house and have a car to get to work!
We also had a few items broken and go missing, which we are in the process of claiming.
In summary, 5 stars on the Perth side, and a solid 1 star for the Tauranga branch.