Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
3 Stars
The overall service was good. No breakage of any the items Conroy staff packed in boxes and they did a quick job packing the truck at the Palmy address. One concern was that when the containers were unloaded at the Flaxmere address, the staff person in charge of the first container said the large sofa couldn't be moved into the house as it was too large for the doorway. As the furniture was the last to be unloaded from the containter and end of the day, I did not have the time to measure the door frame to ensure it would fit. Later I measured the door and the sofa would have fit with legs removed (a 5 minute job). I called Conroy Napier and it took 3 days to get two Conroy staff over to move the sofa into the house.
"everything was done efficiently and with ease"
We had a rather large move and the team were professional, experienced, and very ‘user-friendly’, especially as we had to incorporate a second truck but everything was done efficiently and with ease. Thanks Garry, Tim and Ants for the bulk of the work, you are stars!
5 Stars
"So far much impressed"
We haven't unpacked as yet but everything looks great. So far much impressed.
4 Stars
The move would have gone much smoother if Conroys sent the right truck size as per the booking request, and we did not have to wait 1 - 2 hours for the trucks to get swapped over. But otherwise the team were superb - thanks Mark, Ethan and Tana. Gone by lunchtime!
5 Stars
The packing of goods was excellent for this move and for the goods that have been in storage for 21 months.
The packers were efficient courteous and accepting of suggestions re some items.
4 Stars
This is our second international move with Conroy's and both times we have found them to be professional. They have made our moving a loss less stress free and the packers are friendly and courteous. The only issue we had this time was the date kept changing and we weren't told why which has left us in a house without furniture for quite a number of weeks this time. Apart from that I would still highly recommend.
4 Stars
3 Stars
From Carolyn to Cameron, Lester, Gary and the other guy (sorry mate) that came with Cameron on 20 December I enjoyed the interaction that each person brought. They all appeared to help each other and worked tirelessly to meet our deadline.
1 Star
It took your employees 8 hours, which you expect us to pay for, to complete a job that should have taken around 3 hours. I will not be using your company again and not recommending you to anyone. I have sent an email about this incident and expect a solution.
"were outstanding, courteous, very easy to work with"
I found that the team of guys that helped us move were outstanding, courteous, very easy to work with and knew what they were doing. I have no problem recommending conroys to anyone. Definitely use them again and I think that the skill that these removal guys have should be valued by their company and not undervalued, ie their pay should reflect their workmanship otherwise like most industries you will lose the best staff. I don’t know what they get paid but they deserve to be well reimbursed.
Thanks, happy customer
As we have found in the past our experience with this move and storage has been excellent. This includes the administration and staff and the moving staff.