Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
Outstanding service in every way. The team (Glen and Gracie) delivered 2 containers of household effects including heavy furniture to my new house. They took great pains to avoid any damage and were cheerful and friendly throughout. I have not yet had a chance to unpack but I am confident that my effects were well looked after in storage and handled with great care. Thank you. I have no suggestions for improvements to your service which was first class throughout.
We alway use Conroy removals. Our latest move went very smoothly and all personnel we met were helpful and efficient.
From pick up to delivery was great. This is the second time we have used Conroy’s services
I think the communication could be improved - my packer had the wrong schedule, they didn’t communicate that they weren’t delivering the day I’d booked. However the staff had a great attitude and were helpful and the driver to New Plymouth was very helpful delivering excess boxes to my friends around the corner
Have just sent an email to Sue outlining out dis-satisfaction with your service. I had to call you guys at 910am to chase where the truck was. It was suppose to be at our place around 830am - no communication saying it was late. The dispatcher told me they had to off load some gear and shouldn't be far away. Well they didn't appear till just before 10am. Really disappointing. Then to make it worse they simply didn't apply the same urgency and work ethic we saw with another provider in January (taking 3 smoko breaks doesn't help!). Not impressed at all.
1x Dresser Mirror Smashed (my 21st gift)
1x Chipped Mirror
1x Broken Desk
Second man late to unload truck on arrival.
Poor service. For the amount of money I paid.
Great team work with the removal and loading to storage.
Furntiture was delivered well within the time expected and handled well by courteous staff and efficient processes. Thank you.
Susan West handled all our queries with patience and efficiency. The team arrived on time and moved and unpacked our furniture efficiently. They cleaned up and made a stressful day very enjoyable.
You guys were great. The two gents that came around to pick up our stuff were very provisional very friendly very real people so thank you to the two that packed 106 George st. The rest of the process was very good too, had the office team contact me to make sure I knew what was happening. I will most definitely use you guys again.