Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAbsolutely fantastic from beginning to end. It was a difficult move as our driveway meant the truck couldn't get to the house so they had to double load via a transit van and to make it worse, had to double unload when we got to our destination! Brian did both loading and unloading and I can't stress enough how fantastic he is. The loaders in Queenstown - Brian, Michael and Gracie were simply excellent and at the Marlborough end, there was Brian from Chch,and Aussie, Mitch and Owen from Nelson. All were brilliant. Total professionals, friendly, helpful and nothing was a bother. We were so impressed with all involved and made a very stressful time so much easier and better than we thought it would be. Communication was excellent from the office and Derek was extremely good to deal with. Just so happy with the way everything went and can't thank you all enough!
The team that turned up were professional and great to deal with. Highly recommend!
4 Stars
The service and communication was very good, people were helpful especially Mark? in dispatch Christchurch. Only reason I didn't give a 5 star rating is because a chair went missing, however I'm pleased to say it was re-located and delivered at a later date.
"There was only a tiny hiccup"
I found the process from the initial quoting stage to moving day, in to storage and then delivery to the new house all very easy! It was stressful enough moving, let alone to another city, but the process was relatively stress free! The communication was great, easy to book online for removal of goods and we found the movers to be friendly and efficient at what they did! There was only a tiny hiccup where initially thought we wouldn't be able to have delivery on the date we wanted, but were very appreciative when Taupea called to say they would make it happen for us! Would definately recommend Conroy's to others and would utilise the service again. Special mention to the Auckland crew who packed up the truck so well, the Conroy's staff at the Tauranga end, made mention of how well it was packed in to the truck for them to empty it! Thanks again :)
4 Stars
"Excellent service at both ends"
Excellent service at both ends. I am very greatful, all our belongings arrived safely and nothing was damaged or broken. Thank you!
5 Stars
3 Stars
Office staff and delivery men were superb but my goods, especially my clothes and books were stuffed into boxes. The packers let the Conroy team down.
"A++++"
The two men that were sent were hard working top blokes, especially in the 30 degree heat they had to operate in. A++++
5 Stars
Very efficient and friendly staff
"Aside from the few mix ups, I was happy overall"
I had a bit of trouble regarding the delivery dates getting mixed up, this was eventually resolved. There was a of lack of communication with arrival times on Wellington’s behalf. Although, my belongings were delivered undamaged and the employee who handled the unpacking in Wellington was helpful and polite. Aside from the few mix ups, I was happy overall.
Not a complaint, most of the guys were great to deal with.