Customer Reviews

Over all it was a very good shift compared to others I have had in the past. A desk leg is broken off, the front of a bedside table drawer is broken off, a hall stand has a mark on the top of it, one of the men bumped a tallboy with a boxotterman, causing a mark,  and a dress with artificial leather along the bottom has been ripped by being placed on top of coathangers. The men in Tauranga and Christchurch worked very hard, and were very oblidging. I expect that sometimes items get broken while shifting, it seems unavoidable. The only thing I would recommend for improvement would be hanging boxes for clothing. All my clothes were terribly creased and had to be washed or steamed to get the creases out. In Tauranga I left my medication for the day on the bench and it was packed. Packers should ask questions about medications before packing them. Also I had items with a note on, DO NOT PACK, and they were packed. The TV remote, and stand, for the TV I left for the new owner. I now have to courier her the remote. The note was plain to see. I am just telling you these things for improvement. I am very pleased with the shift. The men worked very hard, and were very pleasant. I would definately recommend your company, and should we shift north once more we, would use your company again.

Initial contact very good.  Packing reasonable, but packing of plants appalling with a lot of damage and the top third of my lemon tree just torn off (of the 12 lemons I now have 4). really I would have been happier if you had refunsed to move the plants. Many of them damaged with the move, some placed on their side so most of the soil spilled out into the boxes.  One chair had been pulled apart. A dent and paint rubbed off my fairly new fridge, and brand new flooring torn in the process of placing the fridge. Deep scratches on a bedside table top. Deep gouge on the side of a new bed base, and similar on the door on a shelving cupboard.  So the list goes on. The guys turned up to deliver with no tools despite my request to have my bed and table reassembled. I had some tools handy fortunately. It was their 3rd delivery of the day and by the time they got to me they were not very interested and it had started raining. I found it a very stressful experience. I felt like they were told" just fit everything into a container, and if it doesn't, then make it"