Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWe were very impressed and pleased with the professional approach of all the staff from the assessor to the hard working removal men. Everything went very well and it was great that we had prompt pickup of all the boxes etc.
told the boys we woulkd recccommend upm upscale hourly rate new wet weather gear please tell them i pased this on
Packing was great, thanks. The communication was not up to expectations. I was told that if get confirmation of pick up day and time so I could organise somebody atthe pick up point. I would be notified when the pick up was complete. Neither of those things happened, and the movers turned up seemingly out of the blue very early in the morning. Those two bits of comms should be the bare minimum.
Something that would tip the scales is a tracking system or a progress SMS, something to reassure that there is movement. The Australian arm did this really well.
It felt like I missed out on an entire email chain, I was so uninformed about my freight.
Packing was great and phone demeanor was generally great too.
Good Move crew and nothing damaged.
Be nice if we could have someone take the plastic covers that covered our furniture as this takes up a lot of room in the bins, and as you can imagine after moving always creates more rubbish.
Overall Conroys gave excellent service. The only negative was that on the actual day of our move they were meant to arrive at 9.00am but did not arrive until 10.30am
You damaged two items of my furniture, one beyond repair (in the process of claiming). Then when my stuff arrived one of your removal agents smoked in my garden and flicked his cigarette butt into my garden, and after that left a box of books out in the rain and I had to bring it in. The other guy was very apologetic for his colleague, but the other guy needs a serious lesson in professional behaviour.
The men that packed my home and subsequently moved me the followingt day were efficient and professional in communicating with me and also in the care they took of my possessions. They were also fun to have around.