Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersHappy with how everything went, had a couple of items broken during the move, and unsure on what I need to do to claim them.
We had fantastic service from Debbie (customer service) in Auckland and the Conroys team went above & beyond with the removal. Communication wasn't the best around the delivery, had a phone call on the Monday to check availability and Wednesday morning worked for all parties, time to be confirmed on the Tuesday. On Wednesday morning, I was chasing up the delivery time, as needed as hubby needed to pop back from work. Happy with the delivery, however, our gate was damaged by the truck driver. The response from this point has been quite poor. Received a text saying damage to gate, ring tomorrow - 3 phone calls to Conroys later before we got a call returned around 5pm (. Needed a site visit, which happened the following day. I am having to drive the repair to the gate, with little acknowledgement from Conroys. Have been left very disappointed by the response, which is a shame, because the actual removal/delivery process was good.
I cannot thank the Conroy team enough for making the whole process of moving house so hassle-free. From the booking and quoting stage to the actual move on the day, the whole team provided excellent and prompt service. On the day, we had Steve and Mike co-ordinating the move with further help from three others at the unpacking end - all of whom were professional and courteous. The whole move ran ultra smoothly and the team even it made it a fun day with a little banter thrown in too. Thanks again so much to everyone involved, we won't hesitate to recommend Conroys in the future and will definintely use your services again shall we require it.
The staff did a great job.
Thankyou for making my move stressfree. The two men sent took control packing everything up and delivering to my new address, they rang just before leaving and I arrived and everything was done. Well done Conroy.
A++ service. Soooo imprezzed. Thank you.
A++ service. Soooo imprezzed. Thank you.
Thankyou so much for my recent move, it was painless at both ends. Your staff were excellent, they realy new there stuff.
very profesional in there attitudes..awesome..
The guys were great and efficient and it all went smothly. The only issue was that we were left with quite a few dirty marks on the carpet. Wet day so inevitable I guess but quite a bit of work to clean up.
Overall very good
Very good service - very polite, professional and efficient moving staff