Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersJust feedback regarding organising a time for delivery. I received the call on the day with a timing - which was not going to be till the afternoon.
Previous note from admin advised call would be made 48 hours prior to confirm a drop off time - approximates would be fine as well. Just saves the client waiting the whole day and/or organise things at work.
Thanks
Paul and Rowen were friendly and very hardworking. They did a great job.Thanks
The only let down was communication before delivery day
Used Conroys on two occasions
great, no fuss, no stress, no damage......perfect
Dealing with staff at Conroys thus far has been positive, with co-ordinating the move and delivery easy. the main issue i have had was with the packing. I arranged for a special crate for an antique clock. the packers did not bring this and packed the clock in a normal box. on phoning the office, this was replaced once the clock reached Melbourne depot. Devliver and unpacking revealed other issues however with a number of pieces damaged as a result of careless and poor packing. While all boxes /items on the inventory were ticked off, there were a number of items and boxes (approx 6) that did not have sticker / inventory numbers but were clearly mine as had my name on them. One box is missing - and obviously did not have a number. this was only picked up as on finishing unpacking all boxes i identified that only 1 third of my dinner set had arrived. i then identified several other kitchen items and a piece of art was missing. A claim has been lodged.
The team were absolutely fantastic and I can’t thank them enough for making the move so easy. I wouldn’t hesitate to recommend Conroy to others.
More attention in taking care not to damage wooden furniture. Lounge suite was only 2 months old, had wooden trim. Arrived scratched and one arm had a gouge in it. Handle broken on sewing cabinet.
Very good and efficient door to door service. Good price and surprised at the speed of delivery. Thanks Team Conroy
Very pleasant blokes who made a great effort to give good service