Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
The guys doing the move were excellent.
The only negative was the on-line booking system.
Moving guys were great, brilliant blokes
Good team, very professional and made easy the process of moving to Aus.
The biggest asset you have are the wonderful staff.
The two teams (Daniel T, Scot E and Tony from our home, I cant remember the names of the two who carried out the removal at our stroage unit), were outstanding. On the day we moved a major southerly front came through just after midday and the wind and rain was heavy and as the day went on the weather became extreme, but they just soldiered on. It was an amazing effort taking into consideration the care they took under those extreme conditions, we suffered no damage and their communication was excellent.
We cannot speak highly enough of these two teams; pure professionals and always with a smile. Well done guys your efforts were really appreciated.
Dawn & Eric Dally
Ants and the team were awesome. They had a huge job to do and did it super efficiently. I would have no hesitation in using Conroys again.
Conroy was very good, especially the delivery crew. The only part that wasn't great was the delay because of fumigation but that was mostly out of Conroy's hands
The three guys who did the pick up in Hastings were brilliant, sorry but I`ve forgotten their names. Nothing was a problem to them and they seemed to work really well as a team. We didnt have any mattress bags so one of the young guys went back to his depot to get some so that our mattresses would arrive safely. The team went above and beyond what we had expected. We gave them a light lunch during the job and some beers to take with them when they had finished, as we were so pleased with what they had done. The packing of our furniture etc into the container was very good as everything that needed blanketing had blankets and everything was well strapped in. The delivery of our container had been scheduled for delivery before Easter however due to some personal issues we needed to reschedule delivery until after Easter and it was very important to us that the revised delivery day happen. The Christchurch Manager seemed hesitant that he could help as his removal commitments and staffing levels might not have allowed him to alter our already confirmed delivery time slot, however he said he`d see what he could do. Well he came back to us in quick time, saying he could make a saturday delivery if that worked for us. That was a perfect outcome! We were so rapped that Conroys (and especially him) were flexible enough to help us out with our sticky situation. Then to cap it all off, the two guys who did the unloading of the container (Glen and Steve) were again brilliant with their unloading and customer service. Nothing was a problem and they were excellent to deal with, so good in fact that we gave them a nice tip each. We hope they realised how pleased we were with their positive attitude and brilliant service. This is the 3rd or 4th time we have used Conroys for national and international shifts and we`ve found that the removal quotes are competitive and customer service excellent. Thanks guys. Graeme & Judi.
Everything went without a hitch.
pick up and delivery went very well. your guys work bloody hard,many thanks to all.
Such a great team that works quick and efficiently. Especially the Napier branch they load a whole 3 bedroom house with shed in 1 and a half hours we where so impressed.
Thank you again for all your help