Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"very professional and efficient service"
"good value for money"
We have worked with Conroy more times than we should! The firm is consistent, efficient, good value for money and generally does exactly what it says it will do for us. Our ex-UK shipment arrived 25/12 and everything from there was most helpful. The only negative was that we did not have a dedicated Move Manager allocated and we had to nag people about what was happening from time to time. Mark was very patient with us though, thanks. Delivery and pick-up of materials was excellent with good guys all round. The firm has accomplished a generational change of managerial control very effectively in recent years, so we suspect that it's good for the forseeable future.
5 Stars
"Kept us informed"
Very professional in their dealings with us. Kept us informed about what was happening with our goods on a daily basis with emails and phone calls.
"The packing team were excellent"
The packing team were excellent. They worked extremely hard and were loaded and ready to go hours earlier than expected. The delivery team continued the great work. Everything unloaded well before lunch. What a great experience, we would definitely use Conroy's again. We only had 1 breakage, in 2 20ft containers. ( a small, fragile, cheap vase - not an issue).
"careful"
Helpful, cheerful, careful. Worked hard.
"On time"
The guys that did our move - Nesi and Teina were awesome! On time, quick, efficient and friendly. Brilliant!
"A tracking system would be useful"
A tracking system would be useful
"The packing up of my house was done brilliantly"
The packing up of my house was done brilliantly with great care taken of all my belongings in a very efficient time frame. Everything was catalogued clearly and unpacking was easy with all items easily located and boxes well named for each room. All rubbish was removed and evensome old boxes were taken for me which was a great help when cleaning out the empty house.
I have used Conroy several times and each team works to the same high professional standard and always do extra to help beyond what is required on the day. I had a fridge carried out of the house and put on the driveway so a friend (who did not have a trolley and struggled to carry it the previous day) could collect it later.
Every team I have had gives great goodwill to the company, as does the administration staff I speak to.
"Cannot find any room for improvement...."
Your team was amazing: friendly, efficient, and it made our move a delight! We have never had such an easy moving experience. Cannot find any room for improvement....
"A pleasure, to work with young men with a smile on their faces"
Very fit, polite, and enthusiastic young men. A pleasure, to work with young men with a smile on their faces. I would recommend them to anyone.
"Turned up on time"
Turned up on time and got straight into the moving of my stuff. Nothing was a problem, very efficient. Prior to the day there was excellent communication from the team. Very happy with the whole package.
Conroys provided a very professional and efficient service right from packing our household items up in Auckland and moving us out of Auckland, to storing our household items in Napier, and delivering them to us in our new home in Hastings. I would recommend Conroys to other people who are moving.