Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"the whole process with Conroys is smooth and easy"
"All-in-all we were very impressed"
For 2 1/2 days we had two very pleasant guys packing up at our place. On the day of packing the container two other guys arrived. We were amazed about the speed this all happened and the professionalism of stacking it all in the container. They managed to get everything in. Only just... So that also means that the estimate for our shift was spot on. Communication with the company has been very good. We also like to stress that the dealings with the Dutch company 'Hazeleger Verhuizingen' was also outstanding. They kept us very well informed. At the end it turned out that we got the keys to our new home on 1st February and the container arrived at our house on Tuesday 2nd. All-in-all we were very impressed. Thanks!!!
"so easy"
Made my move from Melbourne to Christchurch so easy.
"Helpful & friendly"
Efficient delivery. Helpful & friendly staff representatives.
5 Stars
I have already email Laura-Jayne saying the guys were excellent and asked her to forward email to David and Gary.
5 Stars
"Thanks to all staff"
Thanks to all staff in NZ who kept us calm and up to date with the consignment details. Especially Thanks to Nicole who was so kind and patient.
5 Stars
For myself our situation was very complex however you made it easy
5 Stars
"The entire process was easy and effective"
The entire process was easy and effective from getting the quote to having questions answered . The removal and delivery teams were both professional and friendly. All up your service is excellent and the below points are things that would simply round out the service fully.and really set you apart.We have found that an item was missed on the inital uplift on the 27/1/16 - It was collected but not listed on the paperwork and subsequently not delivered. The item in question is a 2 person tent in a round flat green bag around 1 metre in diameter. If this could be located and returned to us it would be much appreciated. On delivery a large rectangular flat box with box # 107 was in the truck but was not for us so went back on it, perhaps these 2 items got mixed up?
After the uplift we found the sliding door that was used to transport several heavy items out was sticking and found the metal at the bottom had been bent from a trolley with a heavy load going over it. Perhaps issue metal cover steps to prevent this?
We had the delivery day set to be the 2nd or 3rd of February and were told we would be contacted a day or two before delivery to confirmtime but didn't get contacted till about 11am on the 2nd for delivery that day after 3pm which was ok but a little more notice would be helpful.
Many thanks for all the work though as we are very happy with things.
Andrew
5 Stars
"The whole process was very easy"
I've always recommended Conroys to friends. The whole process was very easy.
Hello Conroys, what a wonderful company to deal with!The Tauranga Team Rocks!! Firstly to chat with Sue, always a pleasure, then a follow-up with Doug, on-time, very positive and keen to find a solution, and then the arrival of the truck and boys, (Jase and Adam) very positive and enthusiastic. I have used Conroys on many occasions and thoroughlly enjoyed every move thanks to them. Its such a stressful time.. and yet the whole process with Conroys is smooth and easy! This company must have a great culture, its very evident as a client. Many thanks Conroys! With gratitude ... Katie Jones