Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"smooth day with no hicups"
"great guys"
All the Conroy's 'boys' we worked with moving our stuff out of Hastings and into Waiheke were great guys!
5 Stars
5 Stars
"smooth with actually less stress"
At the time of our move I would like to say that poor weather conditions made our move stressful, however those very same conditions, helped us and our move go alot more smooth with actually less stress..A big thanks to the boys who delivered our furniture and big shout out to Conroy Removals gor your excellent service!!!
5 Stars
"nothing was missing"
The only issue I encountered was at delivery; having been informed that this would be effected between 10:30 and 11:00, I was surprised that this actually took place at 09:00. Nice, and luckily the staff at the storage facility were OK with unloading the shipment and leaving it on trolleys, and nothing was missing when I got there, but the arrangement could have been better.
"extremely helpful"
We had furniture, household goods and personal belonging moved from Qatar to Christchurch NZ. The first lot come by ship and was cleared through customs before coming to Christchurch. They were delivered to our home address and all 42 boxes were put into our garage. When emptied I rang Conroys and they came and picked up the empty boxes. The second lot were 4 unaccompained suitcases.We were notifed when they arrived in Auckland and Conroys cleared them through customs. We filled forms out here in Christchurch. Suitcase were delivered to our home with in one week of arriving in Auckland. Fiona and Lynn in Napier were extremely helpful and pleasant to deal with. Thank you ladies. I would use Conroys again and most certainly recommend them to others.
"nothing was a problem"
Very pleased with your staff they did a great job nothing was a problem the day was cold and wet but they just got on with the job. This is the second time we have used Conroys and can not fault the service and the packing. We would use Conroys again for sure thanks for your great service.
"thank you for making our move stress-free"
This was our first time using any moving company from NZ to Australia I was impressed with your service from day 1. Caroline Watt was wonderful to deal with - super polite, approachable and explained everything really well. She was very prompt to provide all necessary documentation the moment when I asked any questions to clarify.
The person who came to remove the boxes from our place was also very friendly eventhough he was there just to carry the boxes. I personally was in Australia and he dealt with my parents. He spoke to me on the phone just to confirm something and it was really nice for someone to actually validate what he was supposed to do.
I also liked how someone from your team kept following up for pending documentation after pickup was done - subtle but not pushy or rude.
The document upload process is also seemless and its great a confirmation is also sent once any give documentation is uploaded.
Really happy with Conroy in Australia too and I have left a great feedback for them aswell.
I will happily trade with Conroy again and thank you for making our move stress-free.
Many thanks
Jigar
"the guys were great with no damage"
Awesome work team, the guys were great with no damage
Really friendly moving team and we had a smooth day with no hicups.