Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"From start to finish I was impressed"
From start to finish I was impressed with Conroy. They explained in detail the shipping procedure, gave a very competitive quote, arrived promptly to do an expert careful pack of my few pieces of furniture and continued to inform me by email every step of the way until the items were delivered to my Auckland address. I would not hesitate to use Conroy for a future shipment or a whole house move overseas.
5 Stars
Customer service in the lead up to delivery was incredibly responsive and really easy to deal with. Delivery guys on the day were really friendly and helpful. Not one thing broken or damaged.
"we felt the service was great value for money"
The 3 man crew arrived on time and were friendly helpful and efficient. Although it was only a short trip nothing was damaged due to the way things were expertly packed in the truck. From the booking procedure through to the final delivery, we felt the service was great value for money.
5 Stars
"great service"
Really great service, I was the receiver of the delivery. Really good and regular communication.
Many thanks, Frances
5 Stars
We where extremely pleased with your men and their service. They must both have been very tired when they got home. We were. Thank you.
5 Stars
5 Stars
"Great guys to deal with"
Great guys to deal with. Very hard working and fun to have around. Worked well together to get ther best outcome for us as the truck was only just big enough. Did worry a bit about their safety as they had old soft trainers on, wouldnt have been fun if they dropped something on their toes.
"Very impressed"
I put belongings in storage and had therefore had two different sets of staff picking up and dropping off. The staff and the care that they took, the freiendliness and respect was the main reason that I would recommend Conroys. They were helpful and obliging and often checked on things they weren't sure of. On the delivery trip I had a box with duvet inside which needed for my bed and mentioned to them if they saw the box inbetween the many boxes could they pull out which they did and put on the bed. The fact that I am by myself made me a bit nervous putting everything where it needed to go but they placed large items where I asked and also put together the bed for me. Very impressed. Derek was fabulous with giving me a quote and letting me know what what the process was and giving me the pack with tips etc which was helpful.
"Excellent service"
Excellent service. Communication was easy and prices were very competitive. Everyone we dealt with was professional and efficient. We received our furniture within the time frame given in good conditions. Everything had been packed with great care and delivered thoughtfully. The only thing we didn't know about is that the content insurance gives you 7 days to make a claim which is not long since all our furnitures had to be stored. So we had to open all the boxes to make sure everything was fine. Other than that I wonder graduate to use Conroy services again.
I was especially pleased with the men who moved my furnishings. They were skilled, efficient, with a great attitude about their work -- I thought they were stars. The people I spoke with by phone were great, too.
The only thing I would have changed is that I needed them there earlier because of the size and amount of my furniture; by the time they finished it had been dark quite a while and there wasn't sufficient lighting to see. It was dangerous for them, and for my furnishings -- but still they didn't complain.