Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe teo guys we had were first rate Don and Grandad and great to work alongside with, have them back anytime!
Awesome 3 guys were quick efficient and polite..quick job.
This is the third time we have used Conroys and were very happy, we have recommened this company to our friends who have also used them and were also very happy.
The guys that picked up my goods were very careful with all my items, and were lovely to deal with. Big thanks!
Seemless process and regular communication throughout. Absolute pleasure. Thank you
The 3 men who packed our house at Unit 143 Longford Park Village deserve significant praise... I thought they were excellent.
Antonia is ex-transport sector (used to run her own 'irregular' objects freight company with Howard Smith, and later established a specialist recruiting firm called Freightwise Personnel) and knew of Conroy's reputation - you were top of our list!
And you didn't disappoint... the 3 were industrious and profesional, courteous and considerate... they had good experience which immediately put me at ease... (the "Prioirity Box", the division of labour to balance the workload). They also kept me well-informed of progress, asked questions when needed... I really felt you guys had it well under control and I could trust you...
Regarding comms I thought the quoting via the SHYFT App was excellent, and efficient. Konstantin (sp?) was very good... - a warning a tape measure would be useful is the only improvement I would recommend there.
Regarding comms - your Tauranga based Reps - I found that frustratingly poor. Not in the calibre of the people - just the fact they were never there to answer their phone. I was trying to book flights to suit the move and it was often <they leave a message, I call back, wait a day and call and leave a message, eventually they call back...>. Either not enough operators or you need to be more responsive to messages left on your answer phone please... but that's my only criticism, and it cost me in the pocket (my flight went up $100+ waiting ... the really impolrtant part was done well (the onsite packing).
Thanx VERY MUCH
Andy Fenton (Antonia's son)
Fragile item arrived in perfect condition
This service was amazing. Right from doing the quote til when the movers left. The service provided was above excellent. I would definitely use this company again and I highly recommend you to others