Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe removal guys were friendly n helpful.
The people packing in Auckland used table on our drawers which have peeled all the lining off no matter how careful we were. We have dings in our wood bench seats and table even though we wrapped table in bubble wrap. We paid and asked for our sofa to be wrapped and one side broken again the way it's been packed with a huge dent and sofa cushions weren't packed so have marks all over them.
Thanks to Tim, Isaac and Jamie for helping with the move, and the other two guys who helped at the Nelson side. The move was tricky as the first house was beach access only. I had recommended the truck go low on the hard sand and make the turn from there, but the truck turned in the soft sand and got stuck, but it was going again in only about 10 minutes. The guys did a great job in terms of packing and were friendly, polite and efficient. They packed more than I had expected. I also appreciated the extra effort to make sure we unloaded on the same day. I tried to help out by unwrapping and folding blankets but this meant that I wasn't directing as much as I could have mean, as one of the guys kindly pointed out to me, so a few things ended up upstairs instead of downstairs and vice versa.
My only real suggestion for improvement was in regards to the fridge. The guy said not to turn it on for two hours, to let it settle, however, he pushed it back into its alcove before turning it on. It was a bit of an effort for me to pull it out again to turn it on, after a long day. Overall though, really happy with the service, thank you.
The guys who packed our household belongings were fast, efficient and friendly. They looked after our belongings and coordinated the job well. The price for the job was competitive with other quotes. The delivery was on the date and I was kept informed of the time. The truck drivers at both ends of the job were very experienced in how they got to the properties.
There wad only one concern when unloading our belongings was there was no ramps or lift for unloading and we needed to lift extremely heavy items from chest height. Safety issue for the guys with regards to injury.
Great price point and movers were efficient and helpful, especially the Tauranga crew. The Wellington crew also did a great job, though understandably struggled a little with the slightly awkward logistics of the house.
Communication was constant informing us of each procedure along the way. All good!
The top of our china cabnit has been damaged we would like it repaired.
On time, took care and efficient
Effecient fast polite well mannered staff
Lovely team at both ends of the move, a few minor damages which I guess is to be expected with an interisland move but nothing major and everything fragile made it intact. Good communication and punctual service. Big ups to the team leader who travelled the whole way with our worldly possesions and made sure that they were well looked after on the journey.