Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat to deal with, excellent service with friendly and helpful staff. We were however a little disappointed with some minor damage to items where the packers were made aware of the risk, and scuff marks to other items where packing blankets would've prevented the damage during our move from Wellington to Christchurch. Overall though, a pleasant experience, thank you very much!
The lounge suites arrived with marks and stains from the transport. Blankets were dirty and no moving plastic was used.
Very friendly service and great service
Overall a trouble free move and the guys were great at both ends of the move. My piano that didn't fit on the load was separately delivered by another truck. Thanks for that. I expected three guys for a 60 cube load but only two turned up. Fortuitously my son and two friends did two hours getting the major stuff out to the truck. Without them I would have been there until late into the night. Nonetheless the service was good and I would use Conroy again but check that enough guys arrived with the truck.
Great service, our goods were picked up and delivered on time. Staff were careful when they handled our stuff on both sides. Friendly, helpful staff.
Initially I was very disappointed that an item was missing and all explanations were that it was in fact lost.
However, to Conroys credit, a week later item was found and delivered to me.
I was pleased with Conroys process of ease of retrieving goods in my absence from storage locker and shipping to me.
Initially I was very disappointed that an item was missing and all explanations were that it was in fact lost.
However, to Conroys credit, a week later item was found and delivered to me.
I was pleased with Conroys process of ease of retrieving goods in my absence from storage locker and shipping to me.
Your service was excellent in all respects except on the day of delivery. The delivery was 4 hours late from the time arranged. I understand you have issues out of your control but there was no communication about what was going on and no certainty the delivery would even go ahead on the day. Unfortunately I had only a allowed 2 hours for the delivery so when they didnt turn up I had to make alternative arrangements ...otherwise they couldnt have been able to access the building/apartment.
Once here the guys did an amazing job getting the heavy large box up to my apartment......no damage despite a very tight fit. Thank you for that.....but I do think you could improve by keeping your clients better informed and avoid wasting everyones time.