Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars!
4 Stars
4 Stars!
4 Stars!
Quick response to making sure things were assessed first before quote was given.
Overall a great experience
Overall a great experience but while delivering the stuff, my container got delayed and the boys who came late in the evening today to deliver did not read instructions written on boxes, which ended up breaking some of our fragile items as they placed heavy boxes on top of fragile boxes.
4 Stars
Everything was delivered perfectly intact
Wait time was a little longer than expected, but going by past reviews anticipated. Overall great communication throughout, and everything was delivered perfectly intact. Great team. Thanks so much!
4 Stars!
Scheduling delivery was a bit of a problem. I indicated when called that I needed a couple days notice to book time off work, but I was called the day before each attempted delivery and not offered the opportunity to schedule ahead. Otherwise, I was happy with the rest of the process.
4 stars!
My only small issue is that the placement of items in the garage is chaos, I can't get to a lot of stuff I need now.
Efficient and professional service
Very efficient and professional service.
4 Star Review
The guys did a quick job, but they did break the metal pegs on my desk as they didn't undo the cams holding the pieces together. I asked them if they needed us to do this beforehand, and was told no, so this is particularly disappointing. This now means I can't put it back together without replacing all of the pegs first. Other than this, they did a great job.
It would also be handy if there was an FAQ about what to do before moving, i.e. what we would need to do beforehand. I had to google things like what to do with the fridge.
The truck was supposed to be here at 9am but didn't arrive until 11am. I was phoned about the delay, which was fine saying it would be about half an hour late. I then phoned at 10.45am to see where they were. They had just left the depot to come to me. I was then told they had a delivery at Havelock North that took longer than expected.