Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat service, our goods were picked up and delivered on time. Staff were careful when they handled our stuff on both sides. Friendly, helpful staff.
Initially I was very disappointed that an item was missing and all explanations were that it was in fact lost.
However, to Conroys credit, a week later item was found and delivered to me.
I was pleased with Conroys process of ease of retrieving goods in my absence from storage locker and shipping to me.
Initially I was very disappointed that an item was missing and all explanations were that it was in fact lost.
However, to Conroys credit, a week later item was found and delivered to me.
I was pleased with Conroys process of ease of retrieving goods in my absence from storage locker and shipping to me.
Furniture was packed into the van very carefully although the unloading was a bit rushed with the lads anxious to get away.
You could give information on the booked departure date of the container and provide a link for the follow-up of the journey.
Very good communication throughout.
The three guys who moved us were fantastic. Can't rate them highly enough. Nothing was a problem and they did everything with a smile.
I was less impressed with the communication side of things from the office. I had emailed to ask what time we should expect the truck to turn up and never got a response to that at all.
There was some confusion regarding when furniture would be delivered to my new property. No one called to say when they would be there. If my daughter hadn't been driving past and saw the truck they would have had a long wait until I arrived at 6.45pm
I was totally happy with the whole experience until I started unwrapping my goods. 5 broken items! 2 crystal glasses, an old coca cola glass, and a plate and cup from my Royal Doulton dinner set, I have photos of these if you wish to see. I am terribly upset about the dinner set. It was my late mother's and now it is incomplete. It was in a plastic container inside a carton but the container was upside down when we opened it. So much for having fragile stickers!
I was told delivery would be about 6 weeks and ended up taking 3 months with very little communication
Overall a trouble free move and the guys were great at both ends of the move. My piano that didn't fit on the load was separately delivered by another truck. Thanks for that. I expected three guys for a 60 cube load but only two turned up. Fortuitously my son and two friends did two hours getting the major stuff out to the truck. Without them I would have been there until late into the night. Nonetheless the service was good and I would use Conroy again but check that enough guys arrived with the truck.