Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersBRILLIANT
Thanks to the team in Napier appreciate the help
Very Professional
I found Conroy Removals Australia were very professional from the onset as there were alot of Customs departure/arrival documents to fill out.
They helped me out immensly because I am not a fan of paperwork, appreciated their support right throughout.
No, I will not use your service again because I hope I will not be moving again in the near future, I am home after 20 years away.
Yes, I would recomend your service to others because you are the only International Removalists I know, I don't know of any others.
The only issue I had was when my stuff needed to get picked up in nz I told office that they needed to arange another day for pickup as the day that was orignally set couldnt happen as somthing important poped up as no one could be home... this was not done and my sick father who has cancer had to sort this out on a day he couldnt do itI asked the office to call him to re arange a time for pick up and this was not done
everything on the australian side was done right
We shipped a container with our house in it! They kept me informed in regards to progress and time expectations. The 2 men who delivered our furniture were awesome. Disappointed that our trailer could not be delivered, communication breakdown between the company in Rarotonga managing the shipping who liaised with Conroys and us, if we'd have known in advance that the trailer couldn't be delivered we wouldn't have shipped. Otherwise awesome, thanks heaps!
Broken
The only box that was dropped I actually witness during the unpacking of the truck and was during a bit of larking about by the ChCh crew unfairly testing the driver's young assistant. I didn't make a fuss and the driver gave the culprits a barrel. Sadly the contents was breakable and a pottery pickle crock, a much loved vase and other more replaceable items were broken. A rub mark on my bed head I didn't think was noticeable enough to warrant repair when the driver offered and in hindsight that was a mistake. Otherwise I was very satisfied. The driver and his assistant were a pleasure to work with in Wanaka and in ChCh and to trust my worldly good to. My thanks go particularly to them.
Lost headboard bolts x4 , bit of damage to fridge and toaster was stuffed. Damage to a crystal dolphin. but otherwise good . Suggest you put headboard bolts in ziplock bags and tape to bed head
The man that came and made sure everything was packed and secure and loaded the truck in nelson was AMAZING!!!! BRILLIANT. And also a really nice guy. Deff went the extra mile. He was supposed to have helpers arrive but they didn't turn up untill the last minute so he took care of everything himself. Think his name was Duncan. The delivery in Greymouth not so great. They never contacted me as to when they would be arriving etc so just showed up. Two guys. And older and younger guy. Bit rough with my stuff. Almost smashed my washing machine into my car. I had offered to move my car but they said it would be fine. Didn't really care where they put anything so long as it was inside. Then left something on the truck and turned up about an hour later with it. So hard to give a review because half the move was brilliant and the other half not too great.